You are here:
Online Catalogue/Retailing/Jim Novo
All Reviews from Users
Column Headings: K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-11-07 | Dane | 10 | 10 | 10 | 10 | Yes | |
| 2009-11-07 | Dane | 10 | 10 | 10 | 10 | Yes | |
| 2009-11-07 | Dane | 10 | 10 | 10 | 10 | Yes | |
| 2009-10-26 | Michael | 10 | 10 | 10 | 10 | No | Thank you Jim. Michael |
| 2009-09-01 | Anonymous | 10 | 10 | 10 | 10 | Yes | Thank you very much for your help. You helped me make my decision! |
| 2009-08-18 | Kate | 7 | 8 | 10 | 4 | No | He gave a mediocre answer both times, and he seems to like throwing out sarcastic insults. Since he's the only expert volunteering in this field I guess he's your only option... sorry, hopefully someone with a higher intelligence and better people skills steps up and offers assistance. |
| 2009-08-13 | Julia | 10 | 10 | 10 | 10 | No | I am very grateful for all the info. Mr. Novo shared and the immediate response... Two thumbs up! |
| 2009-07-13 | Andy | 10 | 10 | 10 | 10 | Yes | Excellent and timely response. |
| 2009-04-11 | gary | 10 | 10 | 10 | 10 | Yes | thank you |
| 2009-02-22 | Jack | 10 | 10 | 10 | 10 | Yes | Jim Thanks. You make a good point of whether the business model makes sense. That was one of my concerns because how many clicks and page impressions, really, does my site have to generate in order to get a return? Thanks for the answer. |
| 2009-01-20 | Gabe | 10 | 10 | 10 | 10 | No | |
| 2008-11-11 | Jeanette | 10 | 10 | 10 | 10 | Yes | hi jim thanks for your quick straightforward response, probably saved me a lot of money |
| 2008-11-05 | Candace | 10 | 10 | 10 | 10 | No | I got the book. Thanks |
| 2008-10-29 | Skyler | 10 | 10 | 10 | 10 | No | Thank-you |
| 2008-09-10 | Joe | 10 | 10 | 10 | 10 | No | |
| 2008-08-11 | Lashavia | 10 | 10 | 10 | 10 | Yes | Thank you very much for your answer, The information you sent me was very helpful. |
| 2008-08-07 | Khadim Hussain | 10 | 9 | 9 | 10 | Yes | today in this world of selfness, it is a noble task to guide someone in a proper way. these are the precious deeds. |
| 2008-05-02 | sam | 10 | 10 | 10 | 10 | No | great answers, thanks for the honest replies. |
| 2008-03-20 | James | 10 | 10 | 10 | 10 | No | Thanks |
| 2008-02-22 | Mike | 10 | 10 | 10 | 10 | Yes | Thank you Jim, for your reply! I think I may now be better off getting some wholesalers or distributors to purchase some & give out some small free samples. Best..Mike E. |
| 2008-01-29 | Mike | 10 | 10 | 10 | 10 | Yes | Thank you so much again Jim, for your reply and wonderful advice! I appreciate your clearing some things up for me. Best..Mike E. |
| 2007-11-20 | poramase | 10 | 10 | 10 | 10 | No | |
| 2007-10-29 | PF | 10 | 10 | 10 | 10 | No | |
| 2007-08-27 | Mike | 10 | 10 | 10 | 10 | Yes | Thanks again Jim! I appreciate it. Best..Mike E. |
| 2007-08-15 | Skye | 10 | 10 | 10 | 10 | No | |
| 2007-06-16 | Richard | 10 | 10 | 10 | 10 | No | Thank you for your thorough response. I will weigh all your suggestions, they are very good. Not so much of winning and losing in answering I think but just maybe I needed to state my question better - and that I am completely unfamiliar with what was being requested of me. So I appreciate your input very much. |
| 2007-06-15 | Richard | 10 | 10 | 10 | 10 | No | Thank you, prompt and excellent response! |
| 2007-05-26 | David | 10 | 10 | 10 | 10 | Yes | |
| 2007-05-25 | Robert | 10 | 10 | 10 | 10 | Yes | |
| 2007-03-22 | Cindy | 10 | 10 | 10 | 10 | No | You clarified a lot of things for me. Thank you. |
Jim Novo
Expertise
Questions about using customer data to inmprove online profitability, particularly in retailing. Topics include profiling customers using weblogs, figuring out which ads generate the highest value customers, how to reduce the numnber of 1x buyers, how to generate higher sales from current customers, customer analysis, ROI calculation, reducing discounts while increasing resaponse rates. Do you collect customer data (purchases, page views, surveys) and not really use it for anything? Want to find out how? Just ask.
Experience
Past/Present clients
Cellular One, MBNA, SteelTorch Software, Retek Direct, CBS Sportsline, Kobie Marketing, Aerial, Tupperware, Barnes and Noble, Comcast Corporation, Home Shopping Network
©2009 About.com, a part of The New York Times Company. All rights reserved.