Online Catalogue/Retailing/Jim Novo

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All Reviews from Users

    Column Headings:

      K = Knowledgeability    C = Clarity of Response    T = Timeliness    P = Politeness
      N = Nominated for Expert of the Month

DateUserKCTPNComments
2009-11-07Dane10101010Yes 
2009-11-07Dane10101010Yes 
2009-11-07Dane10101010Yes 
2009-10-26Michael10101010NoThank you Jim. Michael
2009-09-01Anonymous10101010YesThank you very much for your help. You helped me make my decision!
2009-08-18Kate78104NoHe gave a mediocre answer both times, and he seems to like throwing out sarcastic insults. Since he's the only expert volunteering in this field I guess he's your only option... sorry, hopefully someone with a higher intelligence and better people skills steps up and offers assistance.
2009-08-13Julia10101010NoI am very grateful for all the info. Mr. Novo shared and the immediate response... Two thumbs up!
2009-07-13Andy10101010YesExcellent and timely response.
2009-04-11gary10101010Yesthank you
2009-02-22Jack10101010YesJim Thanks. You make a good point of whether the business model makes sense. That was one of my concerns because how many clicks and page impressions, really, does my site have to generate in order to get a return? Thanks for the answer.
2009-01-20Gabe10101010No 
2008-11-11Jeanette10101010Yeshi jim thanks for your quick straightforward response, probably saved me a lot of money
2008-11-05Candace10101010NoI got the book. Thanks
2008-10-29Skyler10101010NoThank-you
2008-09-10Joe10101010No 
2008-08-11Lashavia10101010YesThank you very much for your answer, The information you sent me was very helpful.
2008-08-07Khadim Hussain109910Yestoday in this world of selfness, it is a noble task to guide someone in a proper way. these are the precious deeds.
2008-05-02sam10101010Nogreat answers, thanks for the honest replies.
2008-03-20James10101010NoThanks
2008-02-22Mike10101010YesThank you Jim, for your reply! I think I may now be better off getting some wholesalers or distributors to purchase some & give out some small free samples. Best..Mike E.
2008-01-29Mike10101010YesThank you so much again Jim, for your reply and wonderful advice! I appreciate your clearing some things up for me. Best..Mike E.
2007-11-20poramase10101010No 
2007-10-29PF10101010No 
2007-08-27Mike10101010YesThanks again Jim! I appreciate it. Best..Mike E.
2007-08-15Skye10101010No 
2007-06-16Richard10101010NoThank you for your thorough response. I will weigh all your suggestions, they are very good. Not so much of winning and losing in answering I think but just maybe I needed to state my question better - and that I am completely unfamiliar with what was being requested of me. So I appreciate your input very much.
2007-06-15Richard10101010NoThank you, prompt and excellent response!
2007-05-26David10101010Yes 
2007-05-25Robert10101010Yes 
2007-03-22Cindy10101010NoYou clarified a lot of things for me. Thank you.

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Jim Novo

Expertise

Questions about using customer data to inmprove online profitability, particularly in retailing. Topics include profiling customers using weblogs, figuring out which ads generate the highest value customers, how to reduce the numnber of 1x buyers, how to generate higher sales from current customers, customer analysis, ROI calculation, reducing discounts while increasing resaponse rates. Do you collect customer data (purchases, page views, surveys) and not really use it for anything? Want to find out how? Just ask.

Experience


Past/Present clients
Cellular One, MBNA, SteelTorch Software, Retek Direct, CBS Sportsline, Kobie Marketing, Aerial, Tupperware, Barnes and Noble, Comcast Corporation, Home Shopping Network

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