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Stains, Mopping, Wiping, Ironing, Cleaning/Bern
All Reviews from Users
Column Headings: K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-10-23 | Michelle | 10 | 10 | 10 | 10 | No | Thank you very much! |
| 2009-09-11 | Lee | 10 | 10 | 10 | 10 | Yes | Way to go, Bern. |
| 2009-09-01 | Lyn | 10 | 10 | 10 | 10 | Yes | The timeliness of the response was amazing. I also like the fact that the expert raised a question to get me thinking. |
| 2009-07-23 | Elaine | 7 | 10 | 10 | 9 | No | I also asked what to clean with and this wasn't addressed. |
| 2009-07-17 | Sea | 10 | 10 | 10 | 10 | Yes | Great assist, the sticky crap came off right away. |
| 2009-07-15 | Nicole | 10 | 10 | 10 | 10 | No | Thanks for answering my question. I kinda figured that a pro would be the best but just thought I would ask anyways. Yeah the Raspberry has faded to a nice pale pink so I'll get on that soon :) |
| 2009-06-22 | J | 10 | 10 | 10 | 10 | No | |
| 2009-06-09 | Jo | 10 | 10 | 10 | 10 | No | |
| 2009-05-14 | Katie | 10 | 10 | 10 | 10 | Yes | |
| 2009-05-14 | PATRICIA | 10 | 10 | 10 | 10 | No | thank you for such a quick reply |
| 2009-05-03 | bill | 10 | 10 | 10 | 10 | Yes | Thanks...My neighbor is a pro and said he had a two-part formula and he uses an iron just like you said. I will take the carpet out for him to do! |
| 2009-04-14 | john | 10 | 10 | 10 | 10 | No | Thanks. Sounds great! Will try and let you know how successful. |
| 2009-03-22 | christine | 10 | 10 | 10 | 10 | Yes | Thanks - sounds like long slow process but I'll give it a go, lots cheaper than a new carpet. Really appreciate help and advice. It is great that tere are people like you willing to share knowledge. Ch |
| 2009-01-19 | deirdre | 10 | 10 | 10 | 10 | No | |
| 2009-01-02 | Theo | 10 | 10 | 10 | 10 | No | Thanks, Bern! Theo |
| 2008-12-31 | Pam | 10 | 10 | 10 | 10 | Yes | Thank you for you advice and help. I will check those things out today. Happy New Year! |
| 2008-11-17 | Joan | 10 | 10 | 10 | 10 | Yes | |
| 2008-10-10 | jim | 9 | 9 | 10 | 10 | Yes | |
| 2008-10-03 | Ann | 8 | 8 | 10 | 10 | No |
Bern
Expertise
Anything about carpet cleaning, stretching, removing, and re-installing. I can answer questions about pet stains and odors and mold problems. I can tell you how to remove Kool-aid type stains and how to know when to give up and call a pro.
Experience
I have been cleaning carpeting for 26 years.
Education/Credentials
IICRC certified in cleaning, fire and flood restoration, pet odor, dying, and odor control.
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