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Social Etiquette and Good Manners/Cynthia Lett
All Reviews from Users
Column Headings: K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-11-23 | Sue | 9 | 9 | 10 | 10 | No | |
| 2009-11-18 | Adele | 10 | 10 | 10 | 10 | Yes | Thanks for your quick answer! |
| 2009-11-17 | Kathy | 10 | 10 | 10 | 10 | No | |
| 2009-11-13 | Brenda Emery | 10 | 10 | 10 | 10 | No | |
| 2009-11-13 | Sarah | 10 | 9 | 10 | 10 | Yes | Clear, helpful answer. Thank you! |
| 2009-11-09 | anonymous woman | 10 | 10 | 10 | 10 | Yes | What a wonderful and caring response. I recieved an answer within minutes, and you have given me perspective. I can always depend on getting strength from these words, so I will read them again! Thank you for the encouragement. god bless you. |
| 2009-11-02 | Jonathan | 10 | 10 | 10 | 10 | No | Thank you very much for your opinion. Sometimes I don't know which way is up- I'm so baffled by the workings of this company. It really helps to have an unbiased opinion. Thanks again, J |
| 2009-11-02 | Roxie | 10 | 10 | 10 | 10 | Yes | |
| 2009-11-02 | Steve | 10 | 10 | 10 | 10 | Yes | Thank you for your help in this issue. It really helped. |
| 2009-10-27 | Robin | 10 | 10 | 10 | 10 | No | Thanks for the quick response. This really helps me feel more comfortable with writing notes or making gift tags for couples. |
| 2009-10-19 | Peggy | 10 | 10 | 10 | 10 | Yes | Although I disagreed with her reply, I was very pleased with her response. I think this is a great site and if I need to I will return with a question. Thanks |
| 2009-10-17 | Eileen | 10 | 10 | 10 | 10 | Yes | What a great answer! It gave me a tactful, polite and courteous way to sort through my dilemma. Thank you very much. |
| 2009-10-11 | Tina | 10 | 10 | 10 | 10 | Yes | |
| 2009-10-08 | Erika Bartlett | 10 | 10 | 10 | 10 | No | Thank you. |
| 2009-10-07 | tara | 10 | 10 | 10 | 10 | Yes | Thank you so much for your advice. I really appreciated you sharing your personal experience with me. I am very appreciative that you got back to me in a extremely timely manner. Next time I have a question I will definitely refer back to you. Thank you very much for easing my preparation for my son's first children's party. |
| 2009-10-03 | Lexie | 10 | 10 | 10 | 10 | Yes | Thank you so much! |
| 2009-09-30 | Maureen | 10 | 10 | 10 | 10 | Yes | |
| 2009-09-30 | Elle | 10 | 10 | 10 | 10 | No | Thank you. You confirmed what my intuition was telling me. |
| 2009-09-30 | Mayra | 10 | 10 | 10 | 10 | Yes | I really appreciate the promptness of your reply. Thank you! |
| 2009-09-28 | cheryl | 10 | 10 | 10 | 10 | Yes | The response was timely and clear. |
| 2009-09-23 | Trina | 10 | 10 | 8 | 10 | No | |
| 2009-09-19 | Shannon | 10 | 10 | 10 | 10 | Yes | |
| 2009-09-16 | Lynne | 10 | 9 | 10 | 10 | No | I appreciate Cynthia taking the time to answer my question and follow-up. |
| 2009-09-14 | Lorraine | 10 | 10 | 10 | 10 | Yes | I have been wondering about this question for years and am so glad to finally have an answer. I cannot believe how quick the response was - only a few minutes. Thank you very much. Lorraine |
| 2009-09-13 | Claire | 10 | 10 | 10 | 10 | Yes | Thanks Cynthia. That helps tremendously. |
| 2009-09-10 | Tracey | 10 | 10 | 10 | 10 | Yes | Dear Cynthia, You said pretty much how my husband feels about it, but I feel a lot better hearing it from you as well (my husband can be a bit hardcore sometimes, lovely man, but tough). Your answer has given me the confidence to handle the situation. Thank you so much!!! |
| 2009-09-09 | Barbara | 10 | 10 | 10 | 10 | Yes | Thank you for your quick and clear response! |
| 2009-09-08 | Mary Anne | 10 | 10 | 10 | 10 | Yes | Thank you. Now it is clear. |
| 2009-09-03 | S | 10 | 10 | 10 | 10 | No | Thanks for answering my question, and for positive encouraging words. |
| 2009-09-02 | Raven | 10 | 10 | 10 | 10 | Yes | Thankyou so much for your timely response to my question, it was extremely helpful. Kind regards Raven |
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Answers by Expert:
Cynthia Lett
Expertise
Proper manners with friends,family,colleagues,neighbors and everyone else you know.
Experience
I have been an etiquette expert teaching and consulting on the subject worldwide since 1983. I started and run the International Society of Protocol & Etiquette Professionals and am considered a leader in the field. I edited "Etiquette for Dummies" and have recently written "Lett's Talk - Everyday Etiquette Dilemmas and What to Do about Them".
I taught the Business Protocol class to Master's level students at the George Washington University, Washington, DC.
Chief of Protocol for MCI Telecommunications.
Organizations
International Society of Protocol & Etiquette Professionals, ASTD, PCMA, National Speakers Association
Publications
I have been quoted over 700 times in the past 5 years worldwide. Publications include Wall Street Journal, Washington Post, Washington Times, NY Times, Washington Business Journal, USA Today, Associated Press, London Times, Newsweek Japan edition, Newsweek US edition and many many more.
Education/Credentials
I am a Certified Etiquette Professional (CEP) and Certified Protocol Professional (CPP) earned by examination through ISPEP.
I have a Master's degree in hospitality law and undergrad degrees in Restaurant & Hotel Management and Public Relations/Interpersonal Communications from Purdue University.
Awards and Honors
Who's Who Worldwide,Who's Who of American Women, Distinguished Darden Professor (Purdue University).
Past/Present Clients
World Bank, United Nations,US Dept. of State, US. Dept. of the Army, Pentagon, Barclays Global Investors,Accenture,AT&T,Bank of America,American Association of Clinical Pharmacies,Ritz Carlton Hotels, Hilton Hotels, Marriott Hotels,Starwood Hotels,and many more.
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