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Social Etiquette and Good Manners/Suzanne Zazulak Pedro
All Reviews from Users
Column Headings: K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-11-23 | Beth | 10 | 10 | 10 | 10 | Yes | Thank you, you steered me in the right direction even without all the facts! |
| 2009-11-22 | Elaine | 10 | 10 | 10 | 10 | No | Ms. Pedro, as before, was very timely with her response. She gave me wonderful insight into my question. Thank you All Experts for Ms. Pedro. She is wonderful! Elaine |
| 2009-11-21 | Elaine | 10 | 10 | 10 | 10 | Yes | Ms. Pedro was very prompt with her response, was kind enough to share her own personal loss as an example and gave very compassionate and useful information regarding my inquiry. I truly appreciate her willingness to answer my question and to give me insight into what my co-worker might be going through. Thank you Ms. Pedro. Sincerely, Elaine |
| 2009-11-19 | michelle menzel | 9 | 10 | 10 | 10 | Yes | Great advice thankyou |
| 2009-11-18 | Liana | 10 | 10 | 10 | 10 | Yes | Thank you so much for your rapid response! |
| 2009-11-18 | Abby | 10 | 10 | 10 | 10 | Yes | Thank you! You have been such a welcome relief to my tossing and turning on this issue. I agree with your comments and plan to move forward accordingly. Thank you, Thank you!!!! |
| 2009-11-16 | Carl | 10 | 10 | 10 | 10 | Yes | Suzanne was very helpful with my question. Even though I was kinda wrong, she let me know it in a very polite way and I really appreciate her input. I also like the wit in her response. Thanks!! |
| 2009-11-12 | Lynda | 9 | 10 | 10 | 10 | Yes | Thanks so much. I especially appreciated the timeliness as I was up against the clock on having to order their announcements, but wasn't sure what was appropriate. I will just send the one with both their names on it. Thanks again! |
| 2009-11-10 | Irene Kelly | 10 | 8 | 10 | 10 | Yes | Suzanne, thank you for the reply; the information was very helpful. In addition we had some guidance from military brass. That coupled with your info tied the entire process together. Our event is Thursday and will be very successful. With deep appreciation for your help. Irene |
| 2009-11-07 | Catherine | 10 | 9 | 10 | 10 | Yes | Suzanne, Thank you very much for your suggestions. As fate would have it, I was forced into devising two separate invitations as my employer designated which employees could invite guests gratis and which were expected to pay for their guests. His criteria did not always follow the full time/part time guidelines originally outlined for me. Hence, in order not to offend anyone, two separate invites worded, "You are cordially invited...." or "You and a guest are cordially invited..." with RSVP cards outlining the costs for extra guests. Your assistance was greatly appreciated. Catherine |
| 2009-10-22 | emma | 10 | 10 | 10 | 10 | Yes | Thanks Suzanne, I sincerely thank you for taking the time to answer my questions. You were very helpful, and I appreciate your advice. Have a nice vacation Regards Emma |
| 2009-10-21 | emma | 10 | 10 | 10 | 10 | Yes | Thank you for your help Suzanne,I receive your first email. |
| 2009-10-21 | Sarah | 10 | 10 | 10 | 10 | No | Thank you for your timely response not sure if it will help me or not. But I do appriciate the time and effort you put into answering my question. |
| 2009-10-18 | mark | 10 | 10 | 10 | 10 | No | thank you soo much you provided more anwsers than hours of searching online have a great day! you made mine:-) |
| 2009-10-15 | Kris Phillips | 10 | 10 | 10 | 10 | Yes | Thank you. This put some things into perspective for me. I will indeed put the suggestions into practice. |
| 2009-10-13 | tzackery | 10 | 10 | 10 | 10 | Yes | Thank you for your prompt answer to my question. I am going to do exactly as you advised and I think it is a very appropriate answer that will achieve our goal of not receiving gifts that we can neither use nor want. We will also be able to do it in a way that will not hurt or offend anyone. Thanks again. |
| 2009-10-11 | Tina | 10 | 10 | 10 | 10 | Yes | |
| 2009-10-06 | Nora K | 10 | 10 | 10 | 10 | Yes | Dear Suzanne, I want to thank you for your prompt response, since I receive it right before I had to RSVP for both parties. We had decided to go ahead and follow your suggestion. I really appreciate your help, since I am foreigner and sometimes the etiquette in the United States is quite different from what we do in our culture. Sincerely, Nora K |
| 2009-10-05 | Diana Windley | 10 | 10 | 10 | 10 | Yes | Great follow-up. Thanks! |
| 2009-10-05 | Christy | 8 | 10 | 10 | 10 | No | |
| 2009-10-04 | Sue | 9 | 10 | 10 | 10 | Yes | Thank you very much. I surely will let you know and may be send them an email (since this was evite) indicating the same. I appreciate it. SUe |
| 2009-10-03 | Lexie | 10 | 10 | 10 | 10 | No | Very helpful! Thank you!!! |
| 2009-10-01 | Carrie | 10 | 10 | 10 | 10 | Yes | Thanks for a very prompt response. I think that the topic is a difficult one, but Suzanne helped me to put it in perspective. It is very helpful to have an etiquette expert's opinion. Thanks again! |
| 2009-09-21 | Cheryl | 10 | 10 | 10 | 10 | Yes | I did not get your auto signature. |
| 2009-09-21 | Maximino | 10 | 10 | 10 | 10 | No | Thank you for your help. I appreciate your fast response in this matter. |
| 2009-09-20 | Kathleen | 10 | 10 | 10 | 10 | No | Thank you so much for the quick reply and the personalized response. |
| 2009-09-19 | Sue | 10 | 10 | 10 | 10 | Yes | Thank you for clarifying this situation for me, I thought I was missing something with the changing times. It kind of goes along with the old saying "Class never goes out of style". |
| 2009-09-16 | Belinda | 10 | 10 | 10 | 10 | No | |
| 2009-09-16 | Jo Ann | 10 | 10 | 10 | 10 | Yes | |
| 2009-09-14 | Cheryl | 10 | 10 | 10 | 10 | Yes |
Answers by Expert:
Suzanne Zazulak Pedro
Expertise
Main discourse in all aspects of social, corporate, international diplomacy and children's etiquette and protocol. Suzanne is certified in corporate and children's etiquette, as well as, certification in professional coaching for executive, leadership and personal achievement.
Experience
As a Behavior Shaping Specialist and Certified Protocol and Etiquette Consultant, Suzanne has pioneered the art of social finesse with valid psychological tenets to provide her clients with an unique approach to instruction in etiquette --Avant Garde Etiquette.
Research data shows that 15% of employment and corporate success is due to intelligence or training,while the other 85% is dealing with people successfully. Conversley,the essence of dealing with people succssfully is through exceptional communication skills.
Therefore, being adapt at non-verbal communication while practising the art of etiquette is rapid power-tool in establishing rapport and inducing compliance for success.
Target Success Seminars include:
The Psychology of the First Impression,
Oculesics: Keep YOur Eyes on the Prize,
Isopraxism: Mirroring for Love and Profit,
Spatial Anchoring: The Psychology of Body Placement
Disarming Your Opponent by his Handshake
What Your Dining Manners Reveal about Your Partner's Personality
Organizations
ISPEP International Society of Protocol and Etiquette Professionals
IAPC International Association Professional Consultants
IAC International Association of Coaches
NWU National Writer's Union
ABA American Bar Association Associate Member
Publications
"Executive Etiquette Power" co-authored and pusblished by Power Dynamics Publising to be release September 2009.
Montly Etiquette Columnist for several publications, as well as ezineexperauthor.com with downloads for on-line journals. Also, Suzanne has a series of children's international travel etiquette books slated for completion 2010.
Education/Credentials
Bachelor of Arts in Psychology
Certified Corporate and Children's Etiquette and Protocol
Certified Professional Coach (CPC)
Certified Paralegal
Graduate Studies in Forensics, law
Awards and Honors
Appointed as Chief Officer of Protocol for her town.
Cambridge Who's Who Among Business Professionals, Experts & Entrepeneurs Lifetime Member
USA Honor Society
Selected in 2004, as Queen Omega XVIII for Mardi Gras.
Past/Present Clients
Since individual/corporate programs are designed for areas of deficiencies, their confidence is upheld in the stictest sense of confidentiality.
She has formed a non-profit organization, BeePoised, Inc., to reach-out and teach the children and adults who are not at an advantage to learn life social skills such as dining manners and job interviewing techniques.
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