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Locksmithing/James
All Reviews from Users
Column Headings: K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-11-22 | Ron | 10 | 10 | 10 | 10 | No | Very timely response. |
| 2009-11-11 | J.B. | 10 | 10 | 10 | 10 | Yes | Thanks James for the fast response and great information. You answered all my questions + more. I'll let my friend know that he needs to bring proof of ownership on his trailer when he brings the code in to a locksmith shop. Thanks again, and if I have anymore locksmithing questions, I know who to ask. Thanks |
| 2009-11-09 | Lenora | 10 | 10 | 10 | 10 | Yes | |
| 2009-11-03 | Terrie Morris | 10 | 10 | 10 | 10 | No | I was afraid you were going to say that, but thanks again anyway. |
| 2009-10-31 | Judy | 10 | 10 | 10 | 10 | No | |
| 2009-10-30 | lostKeyOwner | 10 | 10 | 10 | 10 | Yes | Thank You ! |
| 2009-10-27 | Scott | 10 | 10 | 10 | 10 | Yes | Excellent!! |
| 2009-10-27 | Angela | 10 | 9 | 10 | 10 | Yes | Wow! Quick, on point, and altogether wonderful. THANK YOU |
| 2009-10-24 | Jacob | 10 | 10 | 10 | 10 | No | haha thank you so much for your time... i went and looked at it today and it turns out someone tried to lock the door and its back to normal.. someone must have turned the key hardenuf to move it or something hah... thanks for your help... |
| 2009-10-21 | Joe | 10 | 10 | 10 | 10 | Yes | Thanks so much for your answer, it was very helpful! Joe |
| 2009-10-20 | Jody | 10 | 10 | 10 | 10 | Yes | 10 |
| 2009-10-20 | Fabian | 10 | 10 | 10 | 10 | Yes | Thank You James, much appreciated!! FD |
| 2009-10-12 | Somer | 10 | 10 | 10 | 10 | Yes | Thanks James your answer was helpful. I ended up picking the lock (I found a tutorial on YouTube), it took three minutes. After I picked the lock I called HON directly and ordered a lock kit with a clip to replace the locking mechanism. All in all it cost me $13.79. Have a fantastic day. |
| 2009-10-09 | Cynthia | 10 | 10 | 10 | 10 | Yes | Again - timeliness is so important when there is a problem...James comes through fantastically! |
| 2009-10-07 | Cynthia | 10 | 10 | 10 | 10 | Yes | Wow - I can't believe how quick you responded!!! Thanks so much - I will try your suggestion and if it doesn't work will send photo. I give you a 50 on timeliness |
| 2009-10-07 | Don | 10 | 10 | 10 | 10 | Yes | James, I appreciate the quick response and the correct answer. It worked like you said, all I had to do was to insert key and turn c'clockwise. The wife and I are both happy campers now !!!!!!!!!!!! Thanks again, Don |
| 2009-09-30 | Phil | 10 | 10 | 10 | 10 | Yes | Thanks so much for the link and the info. I contacted the sales rep in my area to order the jig. I actually order locksets from your website occasionally and love the pricing and service I get there too. Again... Thanks!! |
| 2009-09-24 | Tedd | 9 | 10 | 10 | 10 | No | Helpful, but not old enough to deal with my 60 year old lock. Assistance was appreciated. |
| 2009-09-22 | Ken | 10 | 10 | 10 | 10 | Yes | Thanks, I use 7 pin Best cores. The lock is most likely setup for 6 pin. Ken |
| 2009-09-21 | Suzanne | 9 | 7 | 10 | 10 | No | The answer was really prompt but the response didn't really help me. |
| 2009-09-14 | beti | 10 | 10 | 10 | 10 | No | Thanks!!! |
| 2009-09-09 | Tanna | 10 | 10 | 10 | 10 | No | |
| 2009-09-08 | Greg | 10 | 10 | 10 | 10 | No | Thanks! It worked! Greg |
| 2009-09-01 | James | 10 | 10 | 10 | 10 | Yes | Thank you for your timely response and insight. Though it does not offer me much hope, it does help me in determining how best to spend my time - replacing the lock set altogther versus wasting time trying to find the needle in a haystack. Thanks. |
| 2009-08-31 | Lee | 10 | 10 | 10 | 10 | Yes | Thanks, James. That is what I thought. Just wanted to make sure there was no trick in getting the latch unstuck so that it will recede without turning the knob when shutting the door. |
| 2009-08-30 | Cian9 | 10 | 10 | 10 | 10 | Yes | Although James was not able to provide me with a resolution to my issue, he was polite and did try to help to the best of his abiity. Thanks James. |
| 2009-08-30 | Isaac | 10 | 10 | 10 | 10 | Yes | Thanks a bunch!! |
| 2009-08-26 | Mike | 10 | 10 | 10 | 10 | Yes | Thanks again for your timely response. |
| 2009-08-25 | Joe | 10 | 10 | 10 | 10 | No | |
| 2009-08-25 | Mike | 10 | 10 | 10 | 10 | No |
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Answers by Expert:
James
Expertise
I am knowledgeable in almost every area of Locksmithing. This includes locks, keys, lost keys, residential and commercial lockouts, rekeying, masterkeying, high security locks, access control, electric locks, security cameras and home safety. I have been running an online business since 2004 where I sell all types of lock and security hardware to everyone from apartment renters to business owners to the US government. Before that I started a locksmith service in 1999. I deal with many types of security equipment including high security safe locks, heavy duty padlocks, exit devices, biometric readers, electric strikes, magnetic locks, full surface hinges and I only sell what I personally stand behind 100%. The online business has given me a more in-depth look at the locksmithing industry, helping me to learn more about each and every product that I offer, as well as products I don't have but end up finding for customers to solve any issues they have with security or door hardware.
Please don't submit any automotive or safe questions as these aren't areas that I can help in.
Experience
I have been Locksmithing since 1999 and own my own Locksmithing business. I have many years of hands-on experience through the many services I have performed for my customers. I've run my business the way I wanted, treating everyone as I would like to be treated and knowing that any customer could be my last if I didn't perform my locksmithing duties as I had promised.
Organizations
Montana Locksmith Association
Education/Credentials
I have a diploma in Masterkeying, Advanced Locksmithing & Locksmithing from Foley-Belsaw.
Past/Present Clients
US government, colleges, schools, city and state governments, large and small corporations, home owners.
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