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K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-11-17 | Art | 10 | 10 | 10 | 10 | No | |
| 2009-11-17 | Carol | 10 | 10 | 10 | 10 | No | Thank Joerg; your response was very helpful. Best Regards, Carol |
| 2009-10-28 | Steve | 10 | 10 | 10 | 10 | No | Mnny thanks. Very helpful. Steve |
| 2009-09-06 | Steve | 10 | 10 | 10 | 10 | No | 10. Many thanks. Very helpful Steve |
| 2009-08-23 | Cheri | 10 | 10 | 10 | 10 | No | Thanks Joerg, I'll give it a try! All the best. |
| 2009-08-09 | simon | 10 | 10 | 10 | 10 | No | |
| 2009-08-04 | michael | 10 | 10 | 10 | 10 | Yes | Very helpful and prompt |
| 2009-07-27 | Christine | 10 | 10 | 10 | 10 | Yes | What a nice surprise! I never expected to get an answer on this one. I will be contacting Yahoo. I appreciate your time. Christine |
| 2009-07-26 | Katherine | 10 | 10 | 10 | 10 | Yes | Hello - thank you so much for your reply - I shall do what you suggest. Regards Katherine |
| 2009-06-27 | Gene | 10 | 10 | 10 | 10 | Yes | |
| 2009-04-28 | Will | 10 | 10 | 10 | 10 | No | Thank you, Joerg, for the informative and helpful reply. |
| 2009-04-12 | Ken | 10 | 10 | 10 | 10 | Yes | Hi Joerg, Thank you for taking the time to answer my question. I will follow it up. Best regards, Ken. |
| 2009-03-25 | Michael | 10 | 10 | 10 | 10 | No | Thank you for your help! :D |
| 2009-01-18 | Steve | 10 | 10 | 10 | 10 | No | Will try. Many thanks, Steve |
| 2008-12-18 | Elaine Chase | 10 | 10 | 10 | 10 | Yes | You were great, never knew of a service like this and I was amazed when you followed through with an answer. Thank you so much |
| 2008-12-14 | Raja | 10 | 10 | 10 | 10 | Yes | |
| 2008-11-10 | Paula | 10 | 10 | 10 | 10 | Yes | Worked like a charm! Thank you, thank you, thank you! |
| 2008-11-09 | Alan | 10 | 10 | 10 | 10 | Yes | Joerg answered quickly, unfortunately, I didn't provide anywhere near enough infomation, totally my fault. So, I hope that Joerg can solve my problem on the follow-up. thanks, Alan |
| 2008-11-09 | Blanchjoe | 10 | 10 | 10 | 10 | No | |
| 2008-11-02 | Jim | 10 | 10 | 9 | 10 | No | Just what I needed -I solved it I had tried it an many things an searches earlier.an you answered the first ? well. An for timeliness your answer was about your int. connection so good answer. Thanks |
| 2008-10-17 | Brit | 10 | 10 | 10 | 10 | Yes | |
| 2008-10-12 | EMEKA | 7 | 7 | 9 | 8 | No | |
| 2008-10-04 | Steve | 10 | 10 | 10 | 10 | No | Many thanks, Steve |
| 2008-10-01 | George | 10 | 10 | 10 | 10 | Yes | Worked perfectly the first time,thank you George Tillotson |
| 2008-09-11 | Colleen | 10 | 10 | 10 | 10 | Yes | Need to reconnect with him after he returns from vacation!!. So far very helpful |
| 2008-08-31 | jan | 10 | 10 | 10 | 10 | Yes | |
| 2008-08-18 | Fran | 10 | 10 | 10 | 10 | Yes | Thank you, Joerg, for answering my question. I am so pleased and impressed that I feel confident using your service again in the future. Have a great day! ~Fran |
| 2008-08-17 | Steve | 10 | 10 | 10 | 10 | No | many thanks for your prompt reply Steve |
| 2008-08-12 | Mary | 10 | 10 | 10 | 10 | Yes | thanks for your courteous answer. |
| 2008-08-11 | madhava | 10 | 10 | 10 | 10 | Yes |
Answers by Expert:
I did an education as a Management Assistant in Informatics, I am using the Opera browser since year 2000 & the M2 email client since 2004. I will do my best to answer also other email related questions and email client settings related, etc. But please no Outlook or Outlook Express questions, since I do not use that. (But if you really want to ask in that field, I will sure do try my best to answer your question nicely and correctly anyway :) ). This includes but is not limited to web based email or whatever comes to your mind.
I am a Management Assistant in Informatics education which was done under the control of the CCI (Chamber of Commerce and Industry). And had to solve various PC, email and other related problems. Using computers since 1990.

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