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K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-11-16 | Casey | 7 | 3 | 7 | 5 | No | |
| 2009-11-10 | James | 10 | 10 | 10 | 10 | No | Thank yuou very much. I fefel more comfotrtable already |
| 2009-11-07 | Bilal | 10 | 10 | 10 | 10 | Yes | |
| 2009-11-04 | Jim | 10 | 10 | 10 | 10 | Yes | Mike thank you for your rapid response. I have had a look at your link and it is a bit scary but if it is a software and not a hardware problem I would be quite pleased. I always back up everything as a matter of course and I will try a repair but if all fails I'll trash it and start from scratch. Thank you. |
| 2009-11-04 | Richard | 10 | 10 | 10 | 10 | Yes | Thank you, and thanks for the quick response. That answers my question. Maybe not the answer I wanted, but it keeps me from making more futile attempts. |
| 2009-11-03 | John | 10 | 10 | 10 | 10 | No | Thanks Michael. |
| 2009-10-29 | Franco | 10 | 10 | 10 | 10 | No | Thank you! Franco |
| 2009-10-22 | Hank | 10 | 10 | 10 | 10 | No | |
| 2009-10-19 | Nicholas | 10 | 10 | 10 | 10 | No | Michael always provides first class assistance. Many thanks for volunteering. |
| 2009-10-14 | Haley | 10 | 10 | 10 | 10 | Yes | Thank you Michael. I found your solution very clear and easy to follow. You have saved me a lot of time and money.... |
| 2009-10-14 | Chuck | 10 | 5 | 10 | 10 | No | It is great to be able to communicate with an expert from this site. We appreciate it. We aren't especially computer savy and need more detailed information about what specifically we have to do to fix this, and if there is a cost involved. We followed the link to the end, only to find that we had 397? errors, and we would need to pay $39.95 as one of the price options to fix them. That was from following a "Free Download" link. If we had specific instructions on what to do, if we could fix it ourselves, that is what I'm looking for. Also, we purchased a similiar product for registry cleaning already. Thank you for your time and involvement with this site. You provide a great service to us in need of help!!!!! Barb |
| 2009-10-12 | James White | 10 | 10 | 10 | 10 | No | Thanks for your help!! |
| 2009-10-06 | Fred | 10 | 10 | 10 | 10 | Yes | |
| 2009-10-02 | Dennis | 10 | 10 | 10 | 10 | No | Excellent replies as always. Many thanks. |
| 2009-09-28 | henry | 10 | 10 | 10 | 10 | Yes | Thanks so much I ventured into the solution this morning. it was the vga setings. thanks for your very large concern. |
| 2009-09-28 | Bernard | 10 | 10 | 10 | 10 | Yes | |
| 2009-09-26 | Camilo | 10 | 10 | 10 | 10 | No | |
| 2009-09-22 | trigan | 7 | 10 | 6 | 10 | No | |
| 2009-09-18 | mark | 10 | 10 | 10 | 10 | No | very fast response! thank you!! |
| 2009-09-10 | Conner | 10 | 10 | 10 | 10 | Yes | |
| 2009-09-09 | Dave | 10 | 10 | 10 | 10 | No | Thank you! |
| 2009-09-09 | sam | 10 | 10 | 10 | 10 | No | |
| 2009-09-08 | Ron | 10 | 10 | 10 | 10 | No | |
| 2009-09-08 | don | 10 | 10 | 10 | 10 | Yes | Hi Mike, I was looking on Hp's site and I still had warranty on the computer. The service tech told me to reinstall the driver and update the bios. I did both and it is now working. I probably would be better off if I did what you said but we'll see. |
| 2009-09-08 | Sankalp | 7 | 10 | 10 | 10 | No | Thanks.I have done the same and now i m happy |
| 2009-09-08 | TJ | 10 | 10 | 10 | 10 | No | |
| 2009-09-04 | Raymond | 10 | 10 | 10 | 10 | Yes | Thank you Michael; I will follow your instructions. Raymond |
| 2009-09-03 | John | 10 | 10 | 10 | 10 | No | |
| 2009-09-01 | Dennis | 10 | 10 | 10 | 10 | No | Many thanks-I shall have to persuade my wife that I can afford aan up to date copy copy of Office |
| 2009-08-31 | Warm | 7 | 10 | 5 | 10 | Yes | Thank you |
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Answers by Expert:
I can pretty much answer any question related to PC`s. My ratings speak for themselves. All I ask is that you ask the question in English.....I do not understand gibberish and I will ask you to resend the question if I cannot understand it. I will do the best I can answering your questions. I've been working with computers for well over 20 years.

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