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K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-11-22 | Deni | 10 | 10 | 10 | 10 | Yes | Thank you so very much for the information. I have contacted a certified chimney sweep and he is coming out Tuesday. Thank you thank you thank you! |
| 2009-11-22 | Laurie | 10 | 10 | 10 | 10 | No | |
| 2009-11-22 | Kristen | 10 | 10 | 10 | 10 | No | I did read the manual and downloaded a second one that's more current. I just didn't wait long enough for everything to warm up and work properly. Thanks for your response. I learned alot from this site. |
| 2009-11-20 | Tony | 10 | 10 | 10 | 10 | Yes | |
| 2009-11-20 | Keith | 10 | 10 | 10 | 10 | Yes | |
| 2009-11-17 | Jeneanne Heise | 10 | 10 | 10 | 10 | Yes | |
| 2009-11-17 | Allison | 10 | 10 | 10 | 10 | Yes | |
| 2009-11-16 | Trish | 9 | 10 | 10 | 10 | No | |
| 2009-11-15 | Ron | 10 | 10 | 10 | 10 | No | |
| 2009-11-15 | Craig | 10 | 10 | 10 | 10 | No | |
| 2009-11-15 | john | 10 | 10 | 10 | 10 | Yes | Thank you very much James, superb service. Just love straight forward answers. Seasons Greetings John and Family |
| 2009-11-11 | Debbie | 10 | 10 | 10 | 10 | Yes | Thanks we will do that. |
| 2009-11-10 | Shane | 10 | 10 | 10 | 10 | Yes | Thankyou mr Ball for helping me with my question,Further more Iam going too have athe chimney sweept and burn one of those special logs too help keep it clean.I would very much like too nominate you Mr.Ball As Expert volunteer, Thanks again, ~Shane~ |
| 2009-11-09 | Ed | 10 | 10 | 10 | 10 | No | Very thought out response and fast... |
| 2009-11-05 | JULIANNA | 10 | 10 | 10 | 10 | Yes | |
| 2009-11-03 | Sheila | 8 | 7 | 10 | 10 | No | Thank you for your quickness in responding to my question. |
| 2009-11-03 | Norma Cron | 10 | 10 | 10 | 10 | No | Thank you I can not find my NFP211 book and appreciate your help |
| 2009-11-02 | Mike | 7 | 7 | 10 | 10 | No | thanks again. |
| 2009-11-02 | Mike | 7 | 6 | 10 | 10 | No | Thank for you help James. |
| 2009-11-01 | Carolyn | 10 | 10 | 10 | 10 | Yes | James, Thank you so much for your response to my question. I appreciate your frankness. Carolyn |
| 2009-10-31 | Steve | 10 | 10 | 10 | 10 | No | Hi sorry for the delay in getting back to you. I've had the chimney swept and an anti down draft cowl has been fitted. Thanks for the information regards steve |
| 2009-10-30 | Kay | 10 | 10 | 10 | 10 | Yes | James response was quickly and I was able to understand his answer with out any problems. |
| 2009-10-27 | Pauline | 8 | 8 | 10 | 10 | No | |
| 2009-10-26 | James | 10 | 10 | 10 | 10 | Yes | Thank you so much James. I did not know anything about chimneys and you helped me alot. |
| 2009-10-25 | Gary | 10 | 10 | 10 | 10 | Yes | Quick, helpful response!!! |
| 2009-10-25 | Eleanor | 10 | 10 | 10 | 10 | No | thanks! |
| 2009-10-23 | Philip | 10 | 10 | 10 | 10 | Yes | |
| 2009-10-22 | Carrie | 10 | 10 | 10 | 10 | No | |
| 2009-10-22 | carla | 10 | 10 | 10 | 10 | Yes | |
| 2009-10-21 | deryl | 10 | 10 | 10 | 10 | No | very quick response! |
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I am a chimney sweep with over 22 years of experience, CSIA certified and member of the NCSG, I can answer questions about smoky fire places, wood stoves, and heating units (boiler and furnace chimneys) do you need a relining? A cap? And much more
over 22 years
Organizations
Chimney Safety Institute of America, National Chimney Sweep Guild
Education/Credentials
CSIA (Chimney Safety Institute of America) certified

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