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Small Household Appliances/Wayne Kiefer
All Reviews from Users
Column Headings: K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-11-23 | Tom | 10 | 10 | 10 | 10 | Yes | |
| 2009-11-22 | judith | 10 | 10 | 10 | 10 | Yes | THANKS SO MUCH...NOW I KNOW WHERE TO GO TO FIND WHAT I NEED...AND IF THEY DON'T HAVE IT I WILL HAVE NOT WASTE ANYMORE TIME LOOKING:~} |
| 2009-11-19 | Donna | 10 | 10 | 10 | 10 | Yes | |
| 2009-11-18 | Barry | 8 | 9 | 10 | 10 | No | The Honeywell unit is an air cleaner, and now running as silently as new. THANK YOU for your reply! After getting into the motor they appear to be simple metal bushings that surround the shaft, not bearings, but they were very dry. After the recent purchase of a main replacement filter for 65 dollars, I did not want to abort the whole unit. THANKS AGAIN for your help! |
| 2009-11-17 | Laura | 10 | 10 | 10 | 10 | Yes | |
| 2009-11-16 | ray | 10 | 10 | 10 | 10 | Yes | Thanks for a prompt, helpful reply! |
| 2009-11-10 | Phillip | 10 | 10 | 10 | 10 | Yes | |
| 2009-11-09 | Ron Cejer | 10 | 10 | 10 | 10 | Yes | Thanks for the prompt reply |
| 2009-11-09 | Leslie | 10 | 10 | 10 | 10 | Yes | Wayne did a fabulous job of answering my question very quickly. The best part is that he was correct and the turntable problem is fixed. Thank you! |
| 2009-11-08 | Gerard | 10 | 10 | 10 | 10 | No | Thank you very much for taking the time to answer my question. |
| 2009-11-07 | Sherry | 10 | 8 | 10 | 10 | No | Very good info. But I am also wondering how much the item is worth in excellent condition. |
| 2009-11-04 | Chris | 10 | 10 | 10 | 10 | Yes | Oh, grease. Doesn't sound very healthy or appetizing. Great machine, though. Gotta' change it to newer grease? ew. Would have to. Don't really want to risk use as is. Thank your for your honesty. |
| 2009-11-03 | Mary | 10 | 10 | 10 | 10 | Yes | I was very impressed with the timeliness and accuracy of the e-mail response and the actual ordering of the part via phone. |
| 2009-10-30 | Larry | 10 | 10 | 10 | 10 | Yes | Hi Wayne, Well, I suppose they could be fuses but I've never seen any that looked like these. Since they are in-line and going to one end of the heater element I suppose they could be some type of fuse but why would they be in series? Anyway, to save time, I went to the local Goodwill and picked up a non programmable Mr Coffee assuming they use the same parts. I was correct and so, for the $5 I replaced the whole heating element along with the "thermisters". All seems to be fine now. Thanks again for your help. |
| 2009-10-22 | christine | 10 | 10 | 10 | 10 | Yes | i was surprised how quickly I received a response--within 8 hours. Thanks for having such a wonderful resource at our fingertips. Many times a problem is just a simple fix and it's great to know that someone is willing to share their knowledge to help someone out. It can save time, trouble and not to mention a huge expense. I'm a do-it-yourselfer and consider myself quite handy so I'm willing to give a repair a shot. I don't like throwing away perfectly good items into the trash if it can be saved. |
| 2009-10-20 | Bruce | 10 | 10 | 10 | 10 | Yes | THANK YOU VERY MUCH! THIS WAS A GREAT WAY TO GET THE INFORMATION I WAS LOOKING FOR AND FAST. |
| 2009-10-20 | Alan | 10 | 10 | 10 | 10 | No | Many thanks for your prompt response Regards Alan |
| 2009-10-19 | Sarah | 10 | 10 | 10 | 10 | No | Useful as always. Thanks! SB |
| 2009-10-17 | Treacy | 10 | 10 | 10 | 10 | Yes | I appreciate the honesty of the expert. |
| 2009-10-15 | Treacy | 10 | 10 | 10 | 10 | Yes | Great advice! |
| 2009-10-13 | louie | 10 | 10 | 10 | 10 | No | |
| 2009-10-11 | DICK | 10 | 10 | 10 | 10 | No | thanks for your help. I will give the suggestions a try. Overheating does not seem to be the problem. |
| 2009-10-05 | Clark | 10 | 10 | 10 | 10 | Yes | Thank you for the thorough and strait-forward answer. |
| 2009-10-04 | Diane | 10 | 10 | 10 | 10 | Yes | Thanks very much for the very swift reply. I will check things out as you suggested. |
| 2009-10-03 | christine | 10 | 10 | 10 | 10 | Yes | i appreciate the quickness of the answer to my question. i have never seen one like this mixer. i thought it might of been older than it actually is. thankyou! |
| 2009-10-02 | Keith | 10 | 8 | 10 | 10 | No | |
| 2009-10-02 | Chris | 10 | 10 | 10 | 10 | Yes | Thank you for your response. I was able to locate the part and remove it. |
| 2009-09-30 | Constance | 10 | 10 | 10 | 10 | No | |
| 2009-09-28 | Rhonda | 10 | 10 | 10 | 10 | Yes | Thank you so much for your service it is so nice to have a free reference. Your volunteer did a great job in a very fast manor. Hope I get to use this sight again. Thanks again, Rhonda |
| 2009-09-23 | Lisa | 7 | 7 | 10 | 10 | Yes | Thanks for the quick response. |
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Wayne Kiefer
Expertise
Any concerning the repair of small electric household appliances (coffee makers, waffle makers,etc.) shavers, antique clocks, air compressors, lamps, generators.
Experience
High school Industrial Arts teacher. Plant manager at Trek Bicycle factory. Self employed for last 20 years in the small appliance repair business.
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