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K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-11-22 | Dave | 10 | 10 | 10 | 10 | Yes | thank you for fast response |
| 2009-11-21 | Stan | 10 | 10 | 10 | 10 | Yes | |
| 2009-11-15 | ciss | 10 | 10 | 10 | 10 | Yes | Thank you very much for the info. We will remember this site. |
| 2009-11-14 | gloria | 10 | 10 | 10 | 10 | No | I believe this advice as set us in the right direction on making the right decision on this repair. Thank you very much |
| 2009-11-13 | Matt | 10 | 10 | 10 | 10 | Yes | |
| 2009-11-04 | ginger | 10 | 10 | 10 | 10 | No | thanks for the info. as there wasn't much unbiased information on the web i appreciate hearing from somebody with no ax to grind. ginger |
| 2009-10-24 | Julia | 10 | 10 | 10 | 10 | Yes | Simple, helpful answer - took the complications out of "neighborly" advice we'd been getting from lots of folks. Thanks! |
| 2009-10-21 | George | 10 | 10 | 10 | 10 | Yes | Really fast reply to a tough question |
| 2009-10-15 | Sharon | 10 | 10 | 10 | 10 | Yes | |
| 2009-10-06 | Verona | 10 | 10 | 10 | 10 | Yes | Thanks SO much Jim. I really appreciate it. |
| 2009-10-06 | Cathy | 10 | 10 | 10 | 10 | Yes | Much appreciated. |
| 2009-09-25 | Gillian | 10 | 10 | 10 | 10 | No | Mr. Hise, I appreciate your guidance. You are obviously very knowledgeable! |
| 2009-09-24 | Rebecca | 10 | 10 | 10 | 10 | Yes | |
| 2009-09-23 | deryl | 10 | 10 | 10 | 10 | No | Thank you so much, very informative answer. Thanks so much for your time & expertise! |
| 2009-09-16 | rob | 10 | 10 | 10 | 10 | No | |
| 2009-09-12 | Frank | 10 | 10 | 10 | 10 | Yes | |
| 2009-09-11 | Dorina | 10 | 10 | 10 | 10 | No | Jim, Thank you for your quick reply. |
| 2009-08-30 | naoko | 10 | 10 | 10 | 10 | Yes | Greatly appreciated the prompt and specific instructions after kindly reviewing the pictures as a follow up. Much more information than what I expected to get, and I am very encouraged! |
| 2009-08-28 | Wendy | 10 | 10 | 10 | 10 | Yes | |
| 2009-07-15 | mike | 10 | 10 | 10 | 10 | Yes | jim was very helpful with my problem.he knew all about my problem and the way i was going about trying to fix it.definately an asset to this site.thanks again jim. |
| 2009-07-15 | Marianne | 10 | 10 | 10 | 10 | No | |
| 2009-07-06 | Kevin | 10 | 10 | 10 | 10 | Yes | Thanks a bunch! |
| 2009-06-30 | Langston | 10 | 10 | 10 | 10 | No | Thank you so much for your response. You told me pretty much what I expected, and based on opinions from other people in the foundation buisness it's all coming to the same conclusion, and I will however work with the bank on a new price. Thanks again, for your input. I can send some photos later if you like, for reference. |
| 2009-06-29 | Mike | 10 | 10 | 10 | 10 | Yes | Thanks Jim it will have a stucko facsade on the first and second stories |
| 2009-06-16 | Robert | 10 | 10 | 10 | 10 | Yes | Fast, accurate, and responsive answer. Many thanks. |
| 2009-06-16 | Katherine | 8 | 8 | 10 | 10 | No | |
| 2009-06-13 | Tom Costello | 10 | 10 | 10 | 10 | No | Jim's response was timely, concise and very helpful. His focus on safety was particularly welcome. |
| 2009-06-12 | Arlene | 10 | 10 | 10 | 10 | No | |
| 2009-06-11 | john | 10 | 10 | 10 | 10 | Yes | Very timely and helpful |
| 2009-05-21 | Tom | 10 | 7 | 10 | 10 | No | It was a reassuring response. I was also hoping for some comment on the depth of the dig and perhaps a suggestion about how to protect against freezing (dome or other covering options). |
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I am the owner of EXPERT BASEMENT REPAIR in Cleveland, Ohio. I can identify the reasons for movement or cracking in home foundations, basements and walls. I am familiar with most waterproofing and water control methods. I am familiar with and have installed Ramjack, Dixie MacLean, and A.B.Chance™ helical and push pier systems, including tiebacks, steel beams, and rod and grout repair and also several carbon fiber stabilization products. I am currently certified to train Fortress carbon fiber installation and perform carbon repair in the greater Cleveland and Northeast Ohio region. I have been involved with all aspects slope stabilization for over 10 years. Please remember to tell me what city you live in to help me answer your question up front!
17 years of structural foundation fault identification and most repair and stabilization methods. I introduced Fortress carbon fiber to this region of Ohio. I have always been on site and involved in order to monitor each project I am responsible for.
Publications
Waterproofing magazine issue #2
Education/Credentials
Associates degree...and the school of hard knocks! Formerly certified by A.B.Chance company from 1993-2005. I have a construction and home improvement background for almost 35 years. I bought, restored and resold distressed property. I worked with 4 different foundation repair companies and am familiar with most methods. I also worked for a waterproofing company for several years. I teach ongoing education classes for home inspectors, adult education and Realtors in foundation fault identification and repair.
Past/Present Clients
Hundreds of residential, commercial and some industrial.

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