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K = Knowledgeability C = Clarity of Response P = Politeness N = Nominated for Expert of the Month
| Date | User | Subject | K | C | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2013-02-17 | Bob jon | windows 8 | 10 | 10 | 10 | No | |
| 2012-06-20 | Chas | Keyboard | 10 | 10 | 10 | Yes | |
| 2011-08-08 | JOHN | extracting from an archive | 10 | 10 | 10 | No | Very helpful Thanks |
| 2011-05-15 | Larry | Vista operational problems | 10 | 10 | 10 | No | |
| 2010-10-28 | Brian | Deleting User Profiles | 10 | 10 | 10 | No | |
| 2010-06-01 | Andy | Windows bug issue | 10 | 10 | 10 | No | Yes, that does make sense. Indeed, it could be anything. It has not been doing it lately, so whatever it was, it has gone away. I am guessing it was the software. Thank you for your assistance! |
| 2010-05-01 | leonard | how can i open | 10 | 10 | 10 | Yes | tried the cd on another computer but got the same response. seemed to be some kink of code like line one wojld be -i line 2 ose line 3some toehteer letters Will try the Explorer. Thanks for your help |
| 2010-04-10 | terry | external hard drives | 10 | 10 | 10 | Yes | A brilliant expert, answer was plain and simple to my question that i understood straight away. Will certainly ask him my questions in the future if i`m stuck. |
| 2010-03-26 | Robert | Full Disk E on | 10 | 10 | 10 | Yes | |
| 2010-01-20 | Charles | Searchung within folders - | 10 | 10 | 10 | No | Many thanks. I guess I was looking for something under ORGANIZE, when there was a separate SEARCH upper right all along. |
| 2009-09-21 | Kristen | Multibooting XP (Vista Preinstalled) | 10 | 10 | 10 | No | Thank you! I had already partitioned the hard drive and formatted it for XP. After many frustrating attempts we finally got to the install screen to install XP, but it still couldn't install properly. As a last resort we formatted the whole drive and got rid of Vista completely. So far this seems to have worked. Good thing I didn't care about keeping Vista! :) |
| 2009-09-19 | jesse | svchost.exe | 8 | 10 | 10 | No | |
| 2009-07-25 | Bob | scandisk | 10 | 10 | 10 | No | Thanks |
| 2009-06-29 | Paul Cu | Transfer data to new | 10 | 10 | 10 | No | |
| 2009-06-15 | james | registry cleaner | 10 | 10 | 10 | No | ok, thank you!! |
| 2009-05-07 | Ken | Spinning Blue Circle | 10 | 10 | 10 | No | Thank you Richard, I will try that, but only as a last resource, Ken. |
| 2009-04-08 | Bradley | Acrobat 5 vista incompatibilty | 10 | 10 | 10 | No | Thanks Richard. It's off to the software supplier |
| 2009-04-07 | billy | Start Up Menu | 10 | 10 | 10 | No | |
| 2009-02-25 | Steve | XP equivalents of Vista | 10 | 10 | 10 | No | Many thanks. Very helpful. Steve |
| 2009-02-02 | willy | hidden files in W | 10 | 10 | 10 | No | Thanks a lot for your excellent help Willy |
| 2008-12-09 | Jim | IE | 10 | 10 | 10 | No | Thank you very much RICHARD!that's appreciated. |
| 2008-11-30 | John | Folder glitches in Vista | 8 | 9 | 10 | No | |
| 2008-09-29 | Mark | Files & Settings Transfer | 1 | 1 | 2 | No | He knows less than I do. Which is sad for a so called expert. My problem is a common experience for many people with only one computer |
| 2008-09-26 | bill | making a sound file | 10 | 10 | 10 | Yes | thanks |
| 2008-09-24 | Userve | Changing Sound Effects | 10 | 10 | 10 | No | |
| 2008-09-09 | sahar | XP wont install | 10 | 10 | 10 | No | |
| 2008-08-25 | Greg | First Time Vista User | 10 | 10 | 10 | Yes | Mr. Rost, Thank you very much for the clarity of your response and keeping it simple for the average user to understand and implement. |
| 2008-08-24 | Ori | No Subject. | 1 | 1 | 1 | No | Lesson for life : If you're reading a rude answer don't reply, you will get rude grades. |
| 2008-07-30 | Steve | Where is Outlook Express | 10 | 10 | 10 | No | Thank you, Steve |
| 2008-06-14 | Angela | windows vista | 10 | 10 | 10 | No | Thanks for the response, We have have done all of that, and nothing..this has been doing this every since the first day we brought this home. But thank you anyway! |
Answers by Expert:

I am happy to answer any questions about how to use Microsoft Windows Vista. Also, please be sure to check the Windows Tips & Tricks and Windows Vista Tutorials sections of my web site.
I have been using Windows Vista since it first came out. I have been teaching Windows (all versions) in the classroom since 1994, and online through computer tutorials since 2002.
Organizations
I have been volunteering on AllExperts in the categories of Microsoft Access, Visual Basic, and Weight Loss for many months now.
Publications
I have created a line of Windows (including Vista) computer tutorials online at www.WindowsLearningZone.com and www.599CD.com/Windows.
Education/Credentials
Personally, I am self taught. I've learned everything I know from books and trial & error. If I don't know the answer, I know how to find it.
Past/Present Clients
I have over 20,000 happy clients worldwide.