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K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-08-08 | Steve | 10 | 10 | 10 | 10 | No | Many thanks. Very helpful. Steve |
| 2009-05-28 | Derrick | 10 | 10 | 10 | 10 | Yes | Thank you very much for the immediate and clear answer. This cleared up a lot of things. |
| 2009-04-12 | Jay | 10 | 10 | 10 | 10 | Yes | Extremly patient, kindly manner and completely knowledgeable about this entire ID Theft matter. Yan is the greatest... Happy Holidays to Yan and Family! Jay |
| 2009-03-10 | JE | 10 | 10 | 10 | 10 | Yes | Very prompt, kind and direct. I'm grateful for the guidance. |
| 2009-03-01 | Jay | 10 | 10 | 10 | 10 | Yes | Extremly knowledgeable, caring and went far beyond help expected. Really a top notch, knowledgable and helpful person. I recommend and appreciate him, highly.....Jay |
| 2009-02-09 | Jim | 10 | 10 | 10 | 10 | Yes | Thanks, Yan. The CU acct is not ours. That CU is located several hundred miles from us. |
| 2008-11-03 | David | 10 | 10 | 10 | 10 | Yes | Mr. Ross' answer was clear, concise and made a lot of sense. I feel much better about how I dispose of my old marketing materials. Thank you! |
| 2008-11-02 | izabela | 10 | 10 | 10 | 10 | Yes | |
| 2008-07-11 | Philip | 10 | 10 | 10 | 10 | Yes | Excellent! |
| 2007-12-05 | Bill | 10 | 10 | 10 | 10 | No | Thanks, Yan. I will keep your name and email address on file should I need more assistance. God bless you ! |
| 2007-10-21 | Mike | 10 | 10 | 10 | 10 | Yes | Thank you Yan, for your prompt reply and professional advice! You've been a great help concerning my issue....Mike E. |
| 2007-09-17 | Jay | 10 | 10 | 10 | 10 | Yes | Very good. I will follow steps recommended and update you ASAP. |
| 2007-06-11 | Urania | 10 | 10 | 10 | 10 | No | Thanks a million for that indepth answer. |
Certified Identity Theft Risk Management Specialist (CITRMS) -- providing responses to questions on identity theft prevention and restoration for consumers and holders of protected information (Personally Identifiable Information)
Recognized and quoted authority in the area of Identity Theft.
Principal Contributing Author to the Identity Theft Risk Management Study Guide published by the Institute of Consumer Financial Education. Frequent lecturer on this subject to attorneys and other professionals, as well as law enforcement and community groups.
Education/Credentials
Bachelor of Arts, Princeton University --
Juris Doctor, Yale Law School --
Accredited Educator for numerous professional disciplines
Education/Credentials
Bachelor of Arts, Princeton University --
Juris Doctor, Yale Law School --
Accredited Educator for numerous professional disciplines

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