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K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-09-14 | JIM | 10 | 10 | 10 | 10 | No | Thank you..I never knew it was this bad!God save us!If it was me...it does not matter..but one you love with your whole heart..that's different! There is a book out "Internal Bleeding"..that's what we have in this country.I will continue to do all I can on this.Forget the media/law establishment.I do believe in Divine Justice..if in the end I cannot get satisfaction there is one PERSON who sees all,knows all...and will judge according to HIS |
| 2009-09-11 | johnny | 10 | 10 | 10 | 10 | Yes | |
| 2009-07-24 | Jim | 10 | 10 | 10 | 10 | Yes | |
| 2009-03-26 | Vince | 10 | 10 | 10 | 10 | Yes | thank you Lisa for your thoughtful and kind answer; YOU are terrific. |
| 2009-03-09 | sheila | 8 | 8 | 4 | 4 | No | It took three times to get an answer. I asked twice, and all I got was an email telling me she had already answered my question. Finally on the third try I got an answer. |
| 2009-02-24 | wayne | 10 | 7 | 10 | 10 | No | |
| 2008-10-20 | Dede | 10 | 10 | 10 | 10 | No | |
| 2008-09-05 | sue | 10 | 10 | 10 | 10 | No | Thanks for the quick reply! |
| 2008-08-15 | Carol | 10 | 10 | 10 | 10 | No | Thank you. |
| 2008-06-25 | Sue | 10 | 10 | 10 | 10 | No | Thanks for putting my mind at ease |
| 2008-02-03 | julie | 10 | 10 | 10 | 10 | Yes | Thank you!! |
| 2007-09-25 | Julie | 10 | 10 | 10 | 10 | No | Thank you for your quick response. As far as FMLA, she has been at her job 25 weeks and she is not eligible for FMLA unless she has been there 26 weeks. Bummer! |
| 2007-09-19 | Susan | 10 | 10 | 10 | 10 | Yes | Thanks! :) |
| 2007-05-03 | Ashell | 10 | 10 | 10 | 10 | Yes | Thank you sooo much, Lisa. My first priority is protecting my parents and their rights, they always will come first, they are people with "old fashioned" values and experiences. I've had to deal with the medical/legal community twice before, therefore I was concerned about my Mothers case. It was totally her decision. Your answer was fast, insightful, and honest. Who could ask for more?! Thanx! Ashell |
| 2007-03-20 | Carl | 10 | 10 | 10 | 10 | Yes | Thank you for your extensive input. We do need new laws regarding mistreatment of patients and how they can get assistance to follow up on this. I think the U.K. has a patient complaint system in place that covers Doctor or hospital complaints, and they have several layers of scrutiny that patients can keep pursing until they are satisfied with the resolution of their problems. |
Consequences to the patient and family, reply by healthcare facilities, statistics and types of medical errors.
Extensive personal experience during my husband's 108 day hospitalization.
Publications
108 Days
Education/Credentials
Author of the book "108 Days." Speaker at patient safety events across the country, student of medical errors. I've been a patient safety advocate for years.

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