You are here:
Piano, Organ, and Keyboard/William Rowland
All Reviews from Users
Column Headings:K = Knowledgeability C = Clarity of Response P = Politeness N = Nominated for Expert of the Month
| Date | User | Subject | K | C | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2013-04-03 | Sylvia | Purchasing a Yamaha M2 | 10 | 10 | 10 | Yes | Mr. Rowland responded quickly and provided information that I have not been able to obtain from any where. I appreciate his conciseness and professionalism in his responses. Thank you sooooooo much! |
| 2013-03-08 | Heather | Ed. Westermayer Grand Piano | 10 | 10 | 10 | Yes | |
| 2013-02-17 | Rick | piano repair | 10 | 10 | 10 | No | Thank you, I will have to take a closer look to see if I can do that. |
| 2013-01-30 | Edwin | Durability of Electronic/ digital | 10 | 10 | 10 | Yes | |
| 2012-11-24 | bka | aeolion player piano | 10 | 10 | 10 | No | |
| 2012-09-11 | Stephan | Hobart M. Cable Music | 10 | 10 | 10 | No | Thanks for the answer. It was as I feared but at least I have the bottom half and a picture of the piano prior to the move so I am sure I can get one of my woodworking friends to help me out! Thanks for the prompt answer. Stephanie |
| 2012-04-19 | Doreen | fixing my upright myself | 10 | 10 | 10 | Yes | Thank you for your prompt response. This gives me a better idea of what I am dealing with for the damper flanges. I should probably have help from a technician for the flanges. I will have to keep trying to get the elbows into the right spot. Thanks again. |
| 2012-04-18 | danylle | very old piano | 10 | 10 | 10 | Yes | |
| 2012-03-30 | Cindy | Removing piano keys | 10 | 10 | 10 | Yes | Thank you so much for your advice. It really wasn't what we wanted to hear but the truth is the truth. Thank you again! |
| 2012-02-12 | Beth | M&H thanks! | 10 | 10 | 10 | No | Thank you! You confirmed what I thot. Beth |
| 2012-02-11 | Dave | Kimball Artist Console Piano | 10 | 10 | 10 | No | Again,thank you for your quick response and insight. Have a good weekend. |
| 2012-02-10 | Dave | Kimball Artist Console Piano | 10 | 10 | 10 | Yes | Mr. Rowland, Thanks you for your quick response. I'll let you know if anything goes terribly wrong. Thanks again for your help. Dave Campbell |
| 2011-12-23 | liza | what is a baldwin | 1 | 1 | 10 | No | very very vague answer |
| 2011-11-16 | Russell | Paino | 10 | 10 | 10 | No | |
| 2011-10-07 | sherry | bradbury vs kimball piano | 10 | 10 | 10 | No | Thank you! |
| 2011-08-05 | Lenda | Serial number | 10 | 10 | 10 | Yes | |
| 2011-07-31 | Novette | 1907 Upright Kohler & | 8 | 8 | 8 | Yes | |
| 2011-07-28 | jim | Haynes, NY Cabinet Grand | 10 | 10 | 10 | Yes | |
| 2011-07-19 | leanna | Whitney by Kimball piano | 10 | 10 | 10 | Yes | Was very helpfully and answered questions very quickly. |
| 2011-07-16 | Deanna | piano | 10 | 10 | 10 | No | Thank you so much for the help with my piano. I was concerned about cleaning of it, as I didn't know if any cleaning solutions could be used on it. My mother in law was using Old English cleaning solution on it, but now I know better. I appreciate that there is a place to go for the correct answers to help out. Thanks you again |
| 2011-07-14 | Jayette | aerosonic piano | 10 | 10 | 10 | Yes | Perfect, thanks so much |
| 2011-07-03 | M | Comparison between 3 pianos | 10 | 10 | 10 | No | Thanx for the recommendation. I think we will pass this seller. The Baldwin thought a reputable name, did not sound as good. |
| 2011-07-01 | Kris | Janssen Lowrey Organo | 10 | 10 | 10 | Yes | Awesome response! Very quick and precise, I thank you so much for your time and expertise! Ms. Kris John |
| 2011-06-16 | Rose | piano tuning | 10 | 10 | 10 | No | Great response to all questions, thanks |
| 2011-06-11 | Ray | When should the new | 10 | 10 | 10 | No | Good enough! |
| 2011-05-29 | George | unpleasant piano sound | 10 | 10 | 10 | Yes | Thanks very much for your help. You have given me several good ideas to follow upon. I will try them one at a time to try to isolate the problem. If I solve it I will let you know and also let my tuner know that he was on the wrong track! Cheers, George |
| 2011-05-12 | Ofelia | Tuning a piano | 10 | 10 | 10 | Yes | Thank you very much, Mr. Rowland. Your answer helps me. My piano is aimed at a child student, so I will not tune it. |
| 2011-04-20 | valerie | piano jobs | 9 | 9 | 10 | No | Thank you, that helped a lot, William. I actually wanted you to be a bit more specific as to what musical jobs I could get as a high school student. Thank you again! |
| 2011-03-20 | Daniel | Age of my Grinnell | 10 | 10 | 10 | Yes | |
| 2011-03-15 | Alice | baldwin Hamilton Upright, Model | 10 | 10 | 10 | No | Informative and opinionated. many thanks! |
Answers by Expert:
William Rowland
Expertise
PLEASE NOTE! I do NOT give values of pianos OR dates! The piano service questions I can cover include general information about piano tuning: how often should a piano be tuned, what if a piano has been neglected, what is a pitch raise, how long does it take, how much should I expect to pay for service, and so forth. I can also provide information about common repairs and adjustments, such as keys that don't work, those that continue to sound after you have let off the key, how important is the regulation, can I change the tone of my piano, how can I get the keytops repaired/replaced, and so on. I DO NOT provide resale values of instruments for two reasons: first, a technician has to physically check out a unit in order to appraise its value accurately, and second, values vary widely from one part of the country to another. I also do not offer advice as to care of the piano case, as that is better left to woodworkers and cabinet makers. I also DO NOT provide information about the age of a piano, that info can be accessed at http://www.pianoatlas.com.
Experience
I have been a piano tuner/technician in the Midwestern USA since 1974, working with customers and music stores to provide service to their pianos. I do tuning and repairs and provide free estimates on my services.
Education/Credentials
Empire School of Piano Technology, 1973, Apprenticeship at Century Keyboards, Joplin, MO. Also I earned a Bachelor of Science degree in Computer Science at Missouri Southern State University in 1990.
©2013 About.com. All rights reserved.