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K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-11-16 | Jingtao Huang | 8 | 10 | 10 | 10 | No | |
| 2009-10-28 | Jeanne | 10 | 10 | 10 | 10 | No | Thank you, Donald for your advice and link to a video regarding installation of a steel door at the bottom of the bulkhead stairs. My son and I appreciate your help very much! Jeanne |
| 2009-10-06 | Tim | 10 | 10 | 10 | 10 | Yes | |
| 2009-10-01 | Gord | 10 | 10 | 10 | 10 | Yes | |
| 2009-09-28 | Dan | 10 | 10 | 10 | 10 | No | Thanks for the advice and for such a quick response. |
| 2009-09-01 | Gary | 10 | 10 | 10 | 10 | Yes | thanx Don that answered my question Gary |
| 2009-08-30 | Kate | 10 | 10 | 10 | 10 | Yes | |
| 2009-08-27 | Anneita | 10 | 10 | 10 | 10 | Yes | Thanks! This is very helpful. |
| 2009-08-27 | Anneita | 10 | 10 | 10 | 10 | Yes | Thank you! You guys are great! |
| 2009-08-18 | Lydia | 10 | 10 | 10 | 10 | Yes | Ah! Got it now, Don. thanks much!! |
| 2009-08-13 | Kate | 10 | 10 | 10 | 10 | Yes | Thanks for the quick, concise response. I didn't feel right about what they wanted to do, but needed an expert to confirm and back me up. I appreciate your help! |
| 2009-08-12 | Seth Green | 10 | 10 | 10 | 10 | No | Thanks, Don! I really just wanted to know what all of my options were and you have certainly provided that. |
| 2009-08-04 | Jeff | 10 | 10 | 10 | 10 | Yes | |
| 2009-07-28 | Gerri | 10 | 10 | 10 | 10 | No | Thanks for the prompt answer. I will bring the screen to a local Anderson dealer. |
| 2009-07-28 | Sheila | 10 | 10 | 10 | 10 | Yes | Took a few days for an answer. Considering the age of the windows and that I had researched (off and on) for three years-Mr. Bosch is awesome! |
| 2009-07-25 | kc | 10 | 10 | 10 | 10 | No | Thanks |
| 2009-07-21 | Constant | 10 | 10 | 10 | 10 | Yes | Excellent, Don, that's exactly what I will do, never thought about vthat & I've got a nice rat-tail!!! Thanks! Constant |
| 2009-07-17 | Constant | 10 | 10 | 10 | 10 | Yes | All number 10 and Don will be following up when I send photos. More to come Don and thanks! Constant |
| 2009-07-15 | Shirley | 10 | 10 | 10 | 10 | Yes | Thanks Don. |
| 2009-06-17 | Doug | 10 | 10 | 10 | 10 | No | Not the answer I hoped for, but right on the money. |
| 2009-06-16 | vicki | 10 | 10 | 10 | 10 | Yes | I'll have to wait for my daughter to get home to take pictures,but I'll get her after she comes home from work. Thankyou you very much |
| 2009-06-08 | Shawn Moes | 10 | 10 | 10 | 10 | No | Thank you for your response!! I was pretty sure that id have to manipulate the hasp to meet my needs, but wasnt certain. Thanks!! shawn |
| 2009-06-08 | thomas | 10 | 10 | 10 | 10 | Yes | |
| 2009-06-08 | janet levy | 10 | 10 | 10 | 10 | Yes | |
| 2009-05-31 | Robert | 10 | 10 | 10 | 10 | Yes | Thank You! |
| 2009-05-27 | Michael | 10 | 10 | 10 | 10 | Yes | Thanks for the insight and recommendations. |
| 2009-05-21 | Jan | 10 | 10 | 10 | 10 | Yes | Thank you so much for your response. I figured this would be a challenging project and appreciate your assistance in getting through the initial steps. I will also check out the window website as soon as possible. Thank you again! Jan |
| 2009-05-21 | james | 10 | 10 | 10 | 10 | No | |
| 2009-05-21 | james | 10 | 10 | 10 | 10 | No | |
| 2009-05-19 | Steve | 10 | 10 | 10 | 10 | Yes | Very clear, thorough and highly helpful answers. Thank you very much. |
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Answers by Expert:
I can answer any question relating to windows & doors, glass and mirror, including performance specs, insulation specs, installation and design.
I am a retired window & door specialist, having had related businesses in the industry for over 20 years. I also have very good knowledge of glass, sealed units,(thermal glass) insulation.
Education/Credentials
Many industry related technical courses and seminars and a lengthy career in sales with large manufacturers.

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