You are here:
Home Improvement--General/Bill Rodgers
All Reviews from Users
Column Headings: K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-11-18 | Jack | 10 | 10 | 10 | 10 | Yes | Super quick response and just the advise I needed. Thanks Bill. |
| 2009-11-14 | Gene | 10 | 10 | 10 | 10 | No | |
| 2009-11-12 | ray | 10 | 10 | 10 | 10 | No | Helpful. Thanks. |
| 2009-11-08 | Richard | 8 | 10 | 10 | 10 | Yes | Thanks for your feedback and quick response. |
| 2009-11-05 | Nigel | 10 | 10 | 10 | 10 | No | Hi Bill, May I firstly say how impressed I am with your RAPID service!!! Your explanation seems to SPOT-ON, we belive it is down to the Installation. The House construction is brick inner and brick outer with a cavity. The builder has installed 15 other windows, and this one is the only one giving the problem. Based on your most informative view, further compounds our view INSTALLATION issues. My next move is to contact the Window Manufacturer ( who also installs) and ask their advice, and suggest removal/replace, which we would be happy to pay. The builder however has presented about 5 differing possibiliteis, all would cost a 'fortune' What is that old adage, If you want a job done right, call the experts! Thanks agin Bill. Happy Thanks Giving.... |
| 2009-10-31 | Ron | 10 | 10 | 10 | 10 | No | Excellent! Thanks again Bill. |
| 2009-10-23 | Ron | 10 | 10 | 10 | 10 | Yes | Thanks much Bill |
| 2009-10-19 | Ron | 10 | 10 | 10 | 10 | No | Bill, thank you. I wish you the best, and my sinceere condolences. Take care. |
| 2009-10-12 | Cosmin | 9 | 10 | 8 | 10 | No | |
| 2009-10-11 | S | 8 | 8 | 7 | 10 | No | |
| 2009-10-07 | Elsa | 10 | 10 | 10 | 10 | Yes | Thank you Bill, I will go ahead and give the company a call. |
| 2009-09-27 | Ed | 10 | 10 | 10 | 10 | No | Thank You Bill. I did climb up and look at the area where the stucco meets the upstairs window and found the stucco pulled away from the upstairs window frame. I caulked the the 3/16" gap across the window with a caulk made for exterior all temp. It was able to cure for 24 hours and then rained very hard. I checked the window on the first floor and it stayed dry. So with that said I am hoping that we have found the source and the leak is permanently cured. I really hope not to have to pull the front of my house off .........What a project!!!! Thank You very much for your help and quick response. Ed |
| 2009-09-17 | robert | 10 | 10 | 10 | 10 | Yes | Bill, Thanks for the reply. Unfortunately you confirmed what I already feared. I am going to try some Plastic V seal from 3M. This should expand to give some seal and still allow the window to slide. rjv |
| 2009-09-12 | ron | 10 | 10 | 10 | 10 | Yes | Absolutely, Bill is wonderful. Thanks much for your help. |
| 2009-09-10 | Pat | 10 | 10 | 10 | 10 | Yes | |
| 2009-09-05 | Beth | 10 | 10 | 10 | 10 | Yes | Very thorough response to my question- Thank you!! |
| 2009-08-17 | Peter | 10 | 10 | 10 | 10 | Yes | |
| 2009-08-11 | Peter | 10 | 10 | 10 | 10 | Yes | Thank you Bill! I will take pictures and send to you. I really appreciate your help and quick response. Pete |
| 2009-08-03 | Carol | 10 | 10 | 10 | 10 | Yes | just what i needed to know. i'll pass it along to my carpenter. thanks very much for the excellent answer and thanks very much for this excellent service. |
| 2009-07-28 | Joe | 10 | 10 | 10 | 10 | No | Excellent reponsiveness and very usable information. Thanks for the response. |
| 2009-07-28 | Mike | 10 | 10 | 10 | 10 | Yes | Thanks, I appreciate you taking the time to reply to my dilemma. I'll definitely give the advice a try. |
| 2009-07-19 | KELLY DUNN | 9 | 9 | 10 | 10 | No | |
| 2009-07-18 | pat | 10 | 10 | 10 | 10 | Yes | very helpful thank you |
| 2009-07-16 | Kait | 10 | 10 | 10 | 10 | No | |
| 2009-07-16 | Broghan | 10 | 10 | 10 | 10 | Yes | Very awesome as a first time home buyer I could not have been helped more. Everyone should utilize this website and the services offered. |
| 2009-07-10 | dan-lucy@juno.com | 10 | 10 | 10 | 10 | Yes | I am not a computer expert so I had a little trouble navagating your website, but once I found the correct spot, it was very simple, thank you again. |
| 2009-07-10 | Richard | 10 | 10 | 10 | 10 | No | Thanks Bill, great idea |
| 2009-07-06 | cynthia dennis | 10 | 10 | 10 | 10 | Yes | Thanks so much! |
| 2009-07-06 | Armand | 10 | 10 | 10 | 10 | Yes | Seems very knowledgeable and was extremely prompt & concise with his follow-up question & response. |
| 2009-06-25 | Randy | 10 | 10 | 10 | 10 | No | Thank you Bill |
Answers by Expert:
Bill Rodgers
Expertise
I have years of experience dealing with water infiltration issues associated with windows and doors. I have been a certified EIFS installer and am familiar with all types of stucco and masonry veneers. I can help you select the best windows and doors for any residence or multifamily building.
Experience
I've been a building contractor since 1977. Prior to that time I was the building official for Frederick County Virginia. I'm currently licensed in six states including: Oregon, Arizona, California, Hawaii, New Jersey and Florida. My primary business is solving and correcting water infiltration problems in residential structures.
Education/Credentials
Bachelor of Science from the University of Maryland, 1972. I am an accredited instructor for the Installation Masters Institute. I regularly teach window and door installers how to be Certified Master Installers of windows and doors. The Installation Masters Institute is currently licensed to and administered by Architectural Testing Inc. for the American Architectural Manufacturer's Association.
©2009 About.com, a part of The New York Times Company. All rights reserved.