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Heating, Air Conditioning, Fridge, HVAC/john t. borgman
All Reviews from Users
Column Headings: K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-11-23 | gary | 10 | 10 | 10 | 10 | Yes | Good answeres, but I needed more. Thanks John |
| 2009-11-23 | John Cooter | 10 | 10 | 10 | 10 | No | Thank you for your answer, you have been very thorough and quick with your response. |
| 2009-11-22 | Ann | 10 | 10 | 10 | 10 | Yes | The answer is very complete and clear, and the response came quickly. |
| 2009-11-22 | Ronald | 10 | 10 | 10 | 10 | No | John's reply was immediate and helpful however, I had a follow-up question and i will certainly complete this rating after the answer to the follow up question. |
| 2009-11-22 | Stephanie | 10 | 10 | 10 | 10 | No | Thank you for your guidance. I have a repair man coming out to perform a diagnostic test on the heater. After I have an idea of what is wrong, I'll refer back to you to make sure that what they are telling me is on track. It's nice to know you guys are here to help. As a woman, I get a lot of mechanics and repair men trying to gouge me thinking I don't do my homework. I trust you because you are not a paid affiliated company. Thank you very much. |
| 2009-11-21 | Bill Kalra | 10 | 8 | 10 | 10 | Yes | John, thank you for your insight - you provided the background necessary to do some preliminary troubleshooting on our own, and then for us to follow the serviceperson's troubleshooting. Turned out that the breakers were fine (none tripped), so we looked at the furnace and could tell power was getting to the furnace. however the thermostat remained blank and we couldn't get the furnace to run. When the serviceperson came out, he got the furnace to run by bypassing the thermostat, and concluded the furnace is working fine. This left the thermostat or the wiring between thermostat & furnace as the possible culprits. He swapped out the thermostat, this resolved the issue - furnace, thermostat display/ controls started working fine. HAve to admit we're a bit surprised that the thermostat unit failed after 1-2 years. Thanks again for your help, and quick response. |
| 2009-11-19 | barry | 10 | 10 | 10 | 10 | No | |
| 2009-11-19 | Bill | 10 | 10 | 10 | 10 | Yes | very pleased with his answer. |
| 2009-11-17 | John | 10 | 10 | 10 | 10 | Yes | Awesome very thorough and knowledgeable response, courteous as well. Thanks! |
| 2009-11-17 | Bill | 10 | 10 | 10 | 10 | No | |
| 2009-11-17 | sherry | 10 | 10 | 10 | 10 | No | Thank you soooooo much. Your answer was perfect !!! My husband was able to locate and pull out the sensor and clean the black stuff off of it and polish it and now it works GREAT !!! Thank you so much. Your answer was so clear and informative -- you are a great teacher. We are having a bad time finance wise this year and you have really helped us to not have to chose between food on our children's plates and having a repair man come in. God Bless you Mr. Borgman. Sherry and John and three boys. You are rated AAA+++++++++++ |
| 2009-11-15 | Bill | 10 | 10 | 10 | 10 | No | |
| 2009-11-15 | Debbie | 10 | 10 | 10 | 10 | Yes | Thanks for the extremely quick response. |
| 2009-11-14 | Mari | 10 | 10 | 10 | 10 | Yes | john was super fast with his response and knowledgable about my specific unit - thanks much! |
| 2009-11-14 | Don | 10 | 10 | 10 | 10 | No | I've asked the same furnace question on 3 other sites & John Borgman was much more helpful. I was really surprised how quickly he responded to my questions. |
| 2009-11-14 | Ron | 10 | 10 | 10 | 10 | Yes | I found this very helpful! |
| 2009-11-12 | KURT | 10 | 10 | 10 | 10 | Yes | THANKS FOR VALIDATING WHAT I THOUGHT TO BE TRUE. NOW I HAVE THE CHORE OF FINDING A TECH THAT DOESNT WANT TO SELL ME HIS OWN WARES. |
| 2009-11-11 | Juliet | 10 | 10 | 10 | 10 | No | Thanks for your fast reply. |
| 2009-11-10 | barry | 10 | 10 | 10 | 10 | No | |
| 2009-11-10 | barry | 10 | 10 | 10 | 10 | No | Thanks for your quick response and great advice! |
| 2009-11-10 | Thong | 10 | 10 | 10 | 10 | No | Thank you for your quick response. I check the filters, they are clean. I will call a service company to look at your suggestion. I will keep you posted when the job is done |
| 2009-11-09 | Joel | 10 | 10 | 9 | 10 | No | |
| 2009-11-08 | Scott Roth | 10 | 10 | 10 | 10 | Yes | very thorough answer, thank you very much |
| 2009-11-07 | Lisa | 10 | 10 | 10 | 10 | Yes | Very helpful, thank you! |
| 2009-11-07 | Niles | 10 | 10 | 10 | 10 | No | |
| 2009-11-07 | Scott | 10 | 10 | 10 | 10 | Yes | Thanks John. Appreciate it. I'll try switching the board since I've been in there so many times I figure what the help. thanks again. |
| 2009-11-05 | Sam | 10 | 10 | 10 | 10 | Yes | Great person Thanks |
| 2009-11-04 | Joe | 10 | 10 | 10 | 10 | Yes | John was right on the money. His response time was amazing. Each question was answered within minutes of my posting. Thanks again John |
| 2009-11-04 | Eric Craig | 10 | 9 | 10 | 10 | Yes | |
| 2009-11-04 | Joe | 10 | 10 | 10 | 10 | Yes |
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Answers by Expert:
john t. borgman
Expertise
I work days, so I can only answer early in the day or later in the evening, I live in Oregon. I have been so good at all the other area's of hvac, I am probably the only hvac guy that does not know oil. ( lol ) I am very well versed in gas, electric and heat pumps and will only answer residential applications. I have been known the past decade or so, by my employers as the guy you send when no one can figure it out. Trouble shooting is my special. I understand the physics behind air flow, refrigerants and electricity. I understand programmable t-stats, zone controls, economizers, fossil fuel kits and the engineering thought process in the wiring and construction of residential equipment
Experience
I was lucky enough to start in this field over 25 years ago as an installer, for a company that installed the best duct systems I have ever seen, even to this day. The best ,as far as understanding the way air really flows through a duct system, from the return air to the very last supply register . They also had great pride and the duct work was put in, not only to last 50 years, but to look exceptional. Then as I started doing service work, I was again fortunate that I found a 3 year engineering class being put on be a man that was the educational director for the Entire united states for a society called " the Refrigeration Service Engineering Society " And for the next 3 years I schooled at night and practiced what I learned during the day, a great advantage over schooling and then trying to remember it years later.. Versed in duct design manual J heat gain/loss calculations. Also experience in wine rooms and indoor swimming pool hvac & humidity controls
Publications
I have 2 inventions that have gone through the process and been recorded at the National Institute of Standards and Technology from start to finish and thus been invited to national innovation workshops by the dept. of Commerce and the dept. of Energy. They are waste heat recovery devices that N.I.S.T approved as valid and am currently looking for marketing partners to get this product into the hands of consumers and make a BIG difference in Energy savings for every Household and Eatery and take a big bite in the the peak hours power consumption that face our Utilities companies.
Education/Credentials
factory training in Lennox ,Rheem, Ruud ,Trane, Tempstar ,Carrier, Day&Night, Payne, Bryant, Coleman, Intertherm, Ultra boilers, Unico, Mitsubishi,Sanyo, Taylor, Nicewonger, . Associates degree in Refrigeration Engineering. Certified with Energy Department, Check-me Program, have N.A.T.E. certifications in gas, a/c & heat pump. Teach and apprentice at every company I work at.
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