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Heating, Air Conditioning, Fridge, HVAC/Bill Brainard
All Reviews from Users
Column Headings: K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-07-24 | Larry | 10 | 10 | 10 | 10 | No | Thanks for your help, I thought I had the right way about doing this, it sure helps to get the confidence that I will be doing a safe job. Larry |
| 2009-07-22 | Sarah | 10 | 10 | 10 | 10 | No | Thank you! Very helpful! |
| 2009-07-20 | James Jurgensen | 9 | 9 | 10 | 10 | No | Thanks for the help, you were right on! |
| 2009-07-18 | Sandy Freese | 10 | 10 | 10 | 10 | Yes | Concise and to the point. thank you again. |
| 2009-07-15 | Cotton | 10 | 10 | 10 | 10 | Yes | thankx again |
| 2009-07-04 | stephane | 10 | 9 | 10 | 10 | Yes | |
| 2009-07-01 | Nick | 10 | 10 | 10 | 10 | Yes | Thanks, that seems really straight forward. You are a huge help!! As a note I looked today and I believe it's a Consolidated Industries (?) model HBA100ND5R. Seems it is circa 1987!!! I'm sure it needs replacing but I am moving in the next couple years so not sure what to do. I just need to get it fixed for now I suppose. Thanks again!! |
| 2009-06-30 | David | 10 | 10 | 10 | 10 | Yes | Thank you for confirming that i'm an idiot. I greatly appreciate the straight answer. |
| 2009-06-26 | April | 10 | 10 | 10 | 10 | Yes | Thank you!! Very quick response and confirmed my suspicions. Didn't even lecture me about my lack of upkeep, even though I totally deserve one. :) |
| 2009-06-25 | jennifer | 10 | 10 | 9 | 10 | No | |
| 2009-06-22 | John | 10 | 10 | 10 | 10 | Yes | Thanks Bill for your response. I feel sorry for next technician who has to remove the mastic. |
| 2009-03-30 | Bob | 10 | 10 | 10 | 10 | No | the answer was a god one, but as it turned out it was a door switch in the lower control cabinet. thank you |
| 2009-03-29 | brad | 10 | 10 | 5 | 10 | Yes | Thanks |
| 2009-03-29 | Monica | 10 | 10 | 10 | 10 | Yes | Thank you for the prompt response. After further investigation, it looks like our best option will be to re-route the duct work through the attic. We appreciate your input and are very thankful to have your expert opinion. May God bless you. |
| 2009-03-25 | John | 10 | 10 | 10 | 10 | Yes | Very prompt. |
| 2009-03-23 | Clint Farrell | 10 | 10 | 10 | 10 | Yes | Thanks that was the fastest response I have ever had with a forum. I appreciate the help. |
| 2009-03-19 | Terrence Moran | 10 | 10 | 10 | 10 | Yes | That was pretty much what I suspected. With all the furor about saving energy, the solar folks are making hay - perhaps out of straw. |
| 2009-03-19 | Paula | 10 | 8 | 10 | 10 | No | Thanks for the help. |
| 2009-03-17 | Sven | 10 | 10 | 10 | 10 | Yes | For something you can't know for sure, 'sounds like he knows! |
| 2009-03-16 | Sonia | 10 | 10 | 10 | 10 | Yes | Thank you for your response. You basically validated everything I was concerned about. There is plenty of crawl space under the house, so access wouldn't be that difficult. Under the house it stays! Thanks again!!! |
| 2009-03-16 | Joel | 10 | 10 | 10 | 10 | Yes | Monee il, economy is as bad as yours, the house is only 2 years old. all the duct work is good. The other person took the furnaces, ac's,. 2nd floor is 2000 sq ft, first floor is about 1500. Based on setup, the bigger furnace was in the basement, a smaller in 2nd floor. Bill, I just need some ballpark idea, I won't hold you responsible. I however appreciate your time and experience. Do you think that 12k-15k is reasonable or what is the most you would pay?. Take care, Joel |
| 2009-03-16 | cynthia | 10 | 10 | 10 | 10 | Yes | |
| 2009-03-08 | John | 10 | 8 | 8 | 8 | Yes | Thanks for your help. I just bought another 20x20 grill which I plan to install soon. It doesn't give its' equivalent free area, at least not in any obvious way. Don't suppose it matters, though, since there is no place for any additional grills - the two 20x20 grills will just have to be enough! |
| 2009-03-05 | suzanne | 10 | 10 | 10 | 10 | No | Thank You for your quick response. I am getting to know the repair guy better than my husband. He did the gas valve this am, and thinks that is it. He will remove the new module and put my old one back, as that did not fix it. So far so good, we have heat!!!! Also, heads up on requesting something back, as I would never of thought of it. Never hurts to ask. I have you on my fav's now, hope I do not have to write again... |
| 2009-03-03 | Art | 9 | 9 | 10 | 9 | No | Would like to followup but was told too many other questions from others. |
| 2009-02-28 | Hettie | 10 | 10 | 10 | 10 | Yes | |
| 2009-02-26 | Kim | 10 | 10 | 10 | 10 | No | Thank you for the information, I appreciate the suggestions. |
| 2009-02-24 | Tom | 10 | 10 | 3 | 10 | No | Thanks Bill, I did clean the sensor but the problem ended up being a burnt out circuit board (we smelled it the evening before but did not link it to the furnace issue). THanks for the help! |
| 2009-02-18 | WILLIAM | 8 | 10 | 10 | 10 | No | WE DID HAVE THE FURANCE MAN LOOK AT IT, BUT HE DONT KNOW WHAT IS GOING ON WITH IT YET EITHER. HE SAID,HE WILL HAVE TO FIGURE IT OUT THEN COME BACK TO TRY TO FIX IT RIGHT. THANK YOU FOR YOUR TIME, BUT HES CONFUSED TOO. I WILL LET YOU KNOW WHAT THE FINAL OUT COME IS OK? THANK-YOU AGAIN SIGN WILLIAM BRADEN |
| 2009-02-15 | thomas | 10 | 10 | 10 | 10 | No | thank you |
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Answers by Expert:
Bill Brainard
Expertise
I can solve most heating related problems with furnaces and air conditioners(natural gas,propane, electric)(no oil or heat pumps) & some boilers and most control problems. Iam a heating & air cond contractor with 30 some years behind me. I spent 12 years working for Sears doing this type of work.
Experience
I have graduated from 10 or 12 factory schools on gas furnaces ( 70%, 80%, 90%+ AFUE), basic air conditioning, air conditioning service, advanced air conditioning, oil furnaces, wall furnaces, floor furnaces, air handlers, coils, compressors, multi-speed (1 speed to 12 speed) furnaces, mobile home furnaces and air conditioners etc...
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