You are here:
K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-11-22 | carole | 10 | 10 | 10 | 10 | Yes | Thanks for answering about where the water tank was. We found it, cleaned up around it---the tank was clean. I guess we need to drink more water to keep it fresh. It is tasting a little better now. |
| 2009-11-18 | bruce | 8 | 10 | 10 | 10 | Yes | i would have liked to have more options like is there a line up there or water storage or something behind the filter |
| 2009-11-18 | Steve | 10 | 10 | 10 | 10 | Yes | Eric - your conclusion was right. The motherboard was the problem, and General Electric did send me one for free once I told them that I had a copy of this letter, the author's name and so on. Also, per the advice I got on this site, I did not bother with a repairman, and installed it myself. I appreciate your prompt response, thorough consideration of both my submittals, and of course, your steering me to where I could do this without cost to me. |
| 2009-11-17 | holijavi | 10 | 10 | 10 | 10 | No | Great reply and look to be confident with this, expert! |
| 2009-11-14 | Nick | 10 | 10 | 10 | 10 | Yes | Thanks for the quick response, I will change the belt because it looks likes its slipping (lots of rubber dust on base) I take it the trans pulley is fixed and is only controled by motor movement. |
| 2009-11-08 | Matt | 10 | 10 | 10 | 10 | No | |
| 2009-10-23 | FG | 10 | 10 | 10 | 10 | No | Thanks!!! |
| 2009-10-20 | Mufid | 10 | 10 | 10 | 10 | No | |
| 2009-10-20 | Mike | 8 | 8 | 10 | 10 | No | I appreciate the response very much but Eric was unfamiliar with my product and could not advise further. |
| 2009-10-12 | Brian | 10 | 10 | 10 | 10 | Yes | Eric, the belt was indeed on the dryer floor. Thank you for your accurate troubleshooting and professionalism. |
| 2009-10-08 | Maria | 10 | 10 | 10 | 10 | No | Thank you Eric. The question came out of a discussion with my boyfriend. Now I can tell him I didn't do anything dangerous...lol. Thanks again! |
| 2009-09-27 | Betty | 10 | 10 | 10 | 10 | Yes | I am so glad I found this site. The repair men sent to my home just beat around the bush and don't answer any questions. The answers I received from Eric were straight to the point. Thank you |
| 2009-09-23 | Chris | 10 | 10 | 10 | 10 | Yes | Very good referral....that was the problem. Thanks. |
| 2009-09-22 | david | 10 | 10 | 10 | 10 | No | thank you for your help |
| 2009-09-21 | Emily | 10 | 10 | 10 | 10 | No | Thank you so much for your help! This is great news. :) |
| 2009-09-19 | ed | 10 | 10 | 10 | 10 | No | Thanks. I'll give it a shot. |
| 2009-09-12 | Richard | 10 | 10 | 10 | 10 | Yes | Very prompt and courteous reply. Highly recommend. My sincere gratitude for Mr. Campion. |
| 2009-09-12 | Lynn | 10 | 10 | 10 | 10 | Yes | |
| 2009-09-02 | Bruce Nguyen | 10 | 10 | 10 | 10 | Yes | Hi Eric, Thank you for the advice. Wierd thing is that after dumping all the ice out and turning the ice maker off so that it doesn't melt. The freezer is working find now with my food frozen, I think. I turn back on the ice maker and it makes ice and now has no buzzing sound. I will definitely write back when the reg is broken again, hopefully not soon, but weiry of this problem. I appreciate your service. This is a cool service you are providing. Thanks, Bruce |
| 2009-08-20 | Michele | 10 | 10 | 10 | 10 | Yes | |
| 2009-08-17 | Annie | 10 | 10 | 10 | 10 | Yes | |
| 2009-08-08 | alex | 10 | 10 | 10 | 10 | No | Thank you Eric. I will try to reshape it and then will let you know the result. |
| 2009-08-07 | Ian | 10 | 10 | 10 | 10 | Yes | it turned out to be the condensor relay,thanks so much |
| 2009-07-29 | Amy | 10 | 10 | 10 | 10 | No | Thanks. I did find you in the HVAC section though. |
| 2009-07-26 | Mary | 10 | 10 | 10 | 10 | No | Good advice,never really checked to see if condensor was also running |
| 2009-07-26 | Bill | 10 | 10 | 10 | 10 | No | Thanks, I appreciate the information. At least now I can go buy a new one without any lingering suspicion that I'm getting rid of the old one because of something that could easily have been fixed. |
| 2009-07-25 | roy | 10 | 10 | 10 | 10 | Yes | |
| 2009-07-25 | Lester | 10 | 10 | 7 | 10 | Yes | |
| 2009-07-25 | Lester | 10 | 10 | 10 | 10 | No | |
| 2009-07-21 | Allen | 10 | 10 | 10 | 10 | Yes | Thanks for the fast and easily explained response. |
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | Next
Answers by Expert:
We have been repairing appliances for over 30 years and have owned our own business for the same. We can help in any or almost all complaints or at least give you some intelligent input to help you make rational decisions. If maxed-out... You may visit our website at http://www.affordableappliance.com for quicker service.
30 years owning our business and repairing Major Home Appliances
Organizations
Chamber of Commerce. Better Business Bureau. Pottsville Business Association. EXPERIENCE
Publications
30 Years of Working on Major Home Appliances and selling parts. Our office staff is top notched and is supervised by My Wife Ann who is also very experienced in the Major Home Appliance Service and Part Sales Business

©2009 About.com, a part of The New York Times Company. All rights reserved.