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K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-11-19 | Linda | 10 | 10 | 10 | 10 | Yes | Thanks for your prompt and reassuring reply! |
| 2009-11-12 | bruce | 10 | 10 | 10 | 10 | Yes | The answers were clear and I appreciate the comments. But I am still not sure what to do. I am sure it is hard to answer these kind of questions without seeing the tree. Thank you for your input |
| 2009-11-12 | Kristin | 10 | 10 | 10 | 10 | No | Very clear directions on what to do. |
| 2009-11-11 | Ronelle | 10 | 10 | 10 | 10 | No | The answer was very helpful. I can't believe how quick Jim Hyland answers and he seems so knowledgeable. Thanks |
| 2009-11-10 | Christopher Rausch | 10 | 10 | 10 | 10 | Yes | Jim- Thanks for the quick response and the information! |
| 2009-11-03 | Ronelle | 10 | 10 | 10 | 10 | Yes | Thank you for your suggestions. |
| 2009-11-02 | Steve | 10 | 10 | 10 | 10 | Yes | |
| 2009-10-30 | Bonnie | 10 | 10 | 10 | 10 | Yes | |
| 2009-10-20 | Marianne | 10 | 10 | 10 | 10 | No | This gentleman was quick to respond and very knowledgable in answering my question. I appreciated the information very much. Thank you! |
| 2009-10-19 | Deborah | 10 | 10 | 10 | 10 | Yes | Clear, concise and incredibly fast (despite a time difference between us in France and the expert in USA). A huge help. Many thanks. |
| 2009-10-15 | Freida | 10 | 9 | 10 | 10 | No | I am not sure that Mr Hyland understands the beautiful "star pattern" with seven spokes that my grandson saw when he looked into this otherwise hollow tree. Most of what he told me was information that I already knew, but the information was quickly and politely delivered and I appreciate his reply and suggestion that this photo is something I might have my grandson enter into a photo contest. |
| 2009-09-30 | Gloria | 10 | 10 | 10 | 10 | Yes | |
| 2009-09-29 | wendy | 10 | 10 | 10 | 10 | Yes | MY THANKS. |
| 2009-09-28 | Peter | 10 | 10 | 10 | 10 | Yes | Yes this is an adult tree over 30 feet high.All the branches on top are dead and empty.Thank you. |
| 2009-09-22 | Jean | 10 | 9 | 10 | 10 | Yes | Thank you very much. We mostly have Red and White Pines and Hemlock. We'll be watching the trees! |
| 2009-09-19 | Dionne | 10 | 10 | 10 | 10 | Yes | |
| 2009-09-17 | Bob | 10 | 10 | 10 | 10 | Yes | thanks for the info. have a nice day |
| 2009-09-17 | Bob | 10 | 10 | 10 | 10 | Yes | Jim's answer was returned very quickly and it covered just what I wanted to learn. Thanks Jim! |
| 2009-09-16 | Gary | 10 | 10 | 10 | 10 | No | |
| 2009-09-14 | shannon moore | 10 | 10 | 10 | 10 | Yes | Thank You for the information |
| 2009-09-14 | Dan | 9 | 8 | 10 | 10 | No | |
| 2009-09-14 | mike | 10 | 10 | 10 | 10 | Yes | I thank the expert, for the straight, fast, simple and to the point answer, it is most appreciated. Mike You may use this response and would you like to know the results. |
| 2009-09-12 | John | 10 | 10 | 10 | 10 | No | |
| 2009-09-11 | John | 10 | 10 | 10 | 10 | Yes | |
| 2009-08-25 | Caroline | 10 | 10 | 10 | 10 | No | Thank you for your very quick response, I found the information very helpful and will take your suggestions on board! |
| 2009-08-16 | Jimmie | 10 | 10 | 10 | 10 | No | Thanks for taking the time in answering my question. I will let you know if anything else happens to the Spruce. Thanks again. Jim. |
| 2009-08-14 | Kim | 10 | 10 | 10 | 10 | Yes | |
| 2009-08-12 | Maggie | 10 | 10 | 10 | 10 | Yes | Thank you so much for your help. You certainly know your business!!! Maggie |
| 2009-08-11 | John | 8 | 9 | 8 | 9 | Yes | Information given was very informative and very much in line with information received from a local arborist, who answered me after you responded thanks very much once again for your valued information. |
| 2009-08-10 | Walt | 10 | 10 | 10 | 10 | Yes | Could NOT be any more timely! |
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Registered Forester in the Southern US with 30 years experiance in managing pines. Expert in pine forest health from management to control of pests to ID of species.

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