GM-GMC/Alicia Boutwell
All Reviews from Users
Column Headings: K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2008-03-25 | Alan Hoffer | 10 | 5 | 10 | 10 | No | |
| 2008-03-22 | John | 10 | 10 | 10 | 10 | Yes | Thanks for you reply Alicia, The u-joints were ther first suspect, replaced one which was questionable. All that have tried can't find anything rubbing. Dif. fluid O.K. Thanks Again John |
| 2008-03-19 | Bill Titus | 10 | 10 | 6 | 10 | No | Hi, I did end up doing just what you suggested. It was tough though, Thanks |
| 2008-03-19 | Santo | 7 | 10 | 10 | 10 | No | |
| 2008-03-15 | Jeffrey | 10 | 10 | 10 | 10 | Yes | Thanks for the quick response, Alicia. That's good information. They have involved a specialist that comes to the dealership once per month. But, I am not convinced that he will persist in finding the noise. He indicated that there was not much more that he could do. So, I will be ready to threaten to get GM Corporate involved. Thanks again. |
| 2008-03-15 | tim | 9 | 10 | 10 | 10 | No | thanx |
| 2008-03-14 | Don | 10 | 10 | 10 | 10 | Yes | I had those out and they looked dirty and had been wet thanks for the info. Don |
| 2008-03-13 | Liz | 10 | 10 | 10 | 10 | Yes | |
| 2008-03-10 | William David | 10 | 10 | 10 | 10 | Yes | Thank you!! |
| 2008-03-04 | vincent | 10 | 10 | 10 | 10 | No | thanks alot. very helpful |
Alicia Boutwell
Expertise
Engine, Transmission, Brakes, Fuses, Tune ups, Where is a better place to get parts, and general questions maybe about the rarity, production totals for special cars, Towing questions and mostly these are on cars that are older like 2002 and below.
Experience
I used to work for GM as customer service and I worked for the information history desk for them for 2 years. I have owned upwards of 25 cars 23 were GM vehicles which I did and still do fix my cars mostly myself. I do most maintenance by myself also. I have lots of literature on GM vehicles 2002 Camaro sequence numbers for the 35th anniversary Camaros.
Publications
I used to be a Allexperts member a while back look up Alicia R. Boutwell.
Education/Credentials
High school diploma most of my experience is just with the actual vehicles and working for the company.
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