K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-10-02 | RUSSELL | 10 | 10 | 10 | 10 | Yes | |
| 2009-09-22 | charles | 10 | 10 | 10 | 10 | Yes | was very helpful. We will find out if it works. |
| 2008-12-21 | jay | 10 | 10 | 10 | 10 | Yes | Thanks Jimmy! |
| 2008-12-21 | Lisa | 9 | 9 | 10 | 10 | Yes | thanks, great timing was just leaving the office. |
| 2008-12-18 | Sarah | 10 | 10 | 10 | 10 | No | Very helpful. Thank you!!! |
| 2007-12-19 | serenity | 10 | 10 | 10 | 10 | Yes | Thanks!!! |
| 2007-11-18 | russ | 10 | 10 | 10 | 10 | Yes | thank you for the quick response and for the insight. top rate.. thank you again. |
| 2007-09-11 | Terry | 10 | 10 | 10 | 10 | No | Thank you very much. I appreciate your response. I will go to the shop tomorrow for the repair. I will inform you of the result. |
| 2007-06-05 | Toby | 10 | 10 | 10 | 10 | No | Thanks a lot Jimmy, You seem to have a vast knowledge of the Volvo line. I know that you are greatly appreciated by many. |
| 2007-01-04 | daniel | 10 | 10 | 10 | 10 | No | thanks a millon.......... |
| 2006-12-05 | mike | 10 | 10 | 10 | 10 | Yes | Thank you. Good answer. The problem is that today is -40 degrees outside..so I will have to wait for better weather to try it out. |
| 2006-12-04 | Karen | 10 | 10 | 10 | 10 | Yes | Many thanks. My car has just been serviced and the switch for the lights had been changed from its usual setting - hence the high beam problem. Also, I checked all my lights again, when it was dark, and have found another one that's out, so I'll get that sorted too. Many thanks for your advice. I think when one light was gone and I fixed it only to have the message again saying a light was gone, threw me. There are so many probs with S80's of this era (2001) that I didn't trust the computer. Thank you, thank you! |
| 2006-11-28 | Frank | 10 | 10 | 10 | 10 | Yes | Thanks for the extremely quick and helpful response. |
| 2006-11-28 | Tim | 10 | 10 | 10 | 10 | Yes | |
| 2006-11-15 | Phil | 10 | 10 | 10 | 10 | No | |
| 2006-11-03 | sam | 10 | 10 | 10 | 10 | No | Thanks - that was very timely |
| 2006-11-01 | Alex | 10 | 10 | 10 | 10 | Yes | very quick reply. |
| 2006-11-01 | Queen | 10 | 10 | 10 | 10 | Yes | Hi it is a c70 volvo registered 2000 and no fuel cap acess from the trunk, Do you have any ideas as to ehy it can't open automatically? Thank you for your help Queen |
| 2006-10-26 | Phil | 10 | 10 | 10 | 10 | Yes | Thanks. You guys are doing an awesome job for the rest of us whose knowledge is lacking to say the least. Thank you very much. |
| 2006-10-19 | Ramon Salinas | 10 | 10 | 10 | 10 | Yes | THANK YOU JIMMY! ! ! Your reply wast very, very fast! Now that I have your feed back, I don't fell so bad... Thanks! |
| 2006-10-05 | Joe | 10 | 10 | 10 | 10 | Yes | Quick and very helpful response to my question. What a great service! |
| 2006-10-04 | Matt | 10 | 10 | 10 | 10 | Yes | Thank you! |
| 2006-09-28 | Layla | 10 | 10 | 10 | 10 | Yes | Thank you for your prompt response. |
| 2006-09-26 | Susan | 10 | 10 | 10 | 10 | Yes | Thanks Jimmy! I appreciate your quick and knowledgeable response. |
| 2006-09-19 | Marc | 10 | 10 | 10 | 10 | No | |
| 2006-08-22 | Jowie | 10 | 10 | 10 | 10 | Yes | thanks for all the help |
| 2006-08-07 | Cybil | 10 | 10 | 10 | 10 | No | |
| 2006-08-03 | Drew Jones | 10 | 10 | 10 | 10 | No | |
| 2006-08-02 | Andrew | 10 | 10 | 10 | 10 | No | |
| 2006-07-29 | Amy | 10 | 10 | 10 | 10 | No | Thanks Jimmy, quick and informative! |
Page: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | Next
I can help with any Volvo automoblile related question. Whatever you can come up with, I will do my best to help! USA models only please.
I have been around Volvo's all of my life. I have been working for Volvo dealers for about 20 years. I now have my own Volvo repair shop in New Jersey.
Education/Credentials
Volvo factory training. ASE Certified.
Awards and Honors
Volvo Master Technician and V.I.S.T.A. finalist.

©2009 About.com, a part of The New York Times Company. All rights reserved.