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Cadillac Repair/Rob Painter
All Reviews from Users
Column Headings: K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-11-17 | Caleb | 10 | 10 | 10 | 10 | No | OK THANKS ANYWAYS |
| 2009-11-15 | Larry | 10 | 10 | 10 | 10 | Yes | Rob Thank you so much for your help and quick response. Larry |
| 2009-10-25 | Sharilyn | 10 | 10 | 10 | 10 | Yes | Thanks alot i got it out but it didnt screw out. see i broke one in the junkyard that somebody told me it screwed out. You have to use quite bit of force but it pulls straight out. Thanks for everything now i can get my caddy back on the road! |
| 2009-10-20 | Doug | 10 | 10 | 10 | 10 | Yes | I think Mr. Painter is an absolute Savior for those of use who love cars but don't really understand the mechanics. I have sat around reading the threads on the Cadillac website for literally hours...Not just as to the used Caddy I recently purchased but as to other vehicles close to mine in year. The patience and knowledge he doles out so generously is astounding and wonderfully refreshing. His service to all of us represents the best of what the internet could and should be. |
| 2009-09-22 | Cindy | 10 | 10 | 10 | 10 | Yes | |
| 2009-09-22 | Ronald morris | 10 | 10 | 10 | 10 | Yes | Thank you so much for your quick responce. I will try your directions and see what I get thanks again your the best. |
| 2009-09-20 | Big Bruce | 9 | 10 | 10 | 10 | No | |
| 2009-09-18 | gerald carr | 10 | 10 | 10 | 10 | Yes | |
| 2009-09-17 | Jimmy | 10 | 10 | 10 | 10 | Yes | Rob, Thanks for the reply. I hadn't thought of the safety issue, thanks for confirming my guess on the appearance. Her 2000 LeSabre only has 44k miles on it, so this was a vanity thing, not a necessity. Thanks again for the response. Jimmy |
| 2009-09-14 | john | 10 | 10 | 10 | 10 | Yes | |
| 2009-09-07 | Geh P | 10 | 10 | 10 | 10 | Yes | Thanks so much Rob!!! |
| 2009-08-02 | Thomas | 10 | 10 | 10 | 10 | Yes | Thanks sooooooo much for your kind help here! Tom |
| 2009-07-28 | BRANDI | 10 | 10 | 10 | 10 | No | |
| 2009-07-26 | Cain | 10 | 10 | 10 | 10 | Yes | Thank you, sir. |
| 2009-07-12 | Bill | 10 | 10 | 10 | 10 | No | Thank you very much, you can't believe how many qualified people I have asked this question that didn't know the answer. |
| 2009-07-09 | Rhonda | 10 | 10 | 10 | 10 | Yes | Took it in for a diagnostic and the problem was the battery. Battery's still under warranty so caught a break. Thanks |
| 2009-06-23 | Joseph | 10 | 10 | 10 | 10 | Yes | The very best! |
| 2009-06-20 | david | 10 | 10 | 10 | 10 | Yes | |
| 2009-06-20 | Joseph | 10 | 10 | 10 | 10 | Yes | good response time very good advice thanks. |
| 2009-06-08 | Karl | 10 | 10 | 10 | 10 | No | Thanks. |
| 2009-06-03 | Kathy Elliot | 10 | 7 | 10 | 10 | Yes | Thanks Rob Very Much!! |
| 2009-05-22 | doreen | 10 | 10 | 10 | 10 | Yes | thank you rob, they are gonna take a look at it tuesday, so i'm back to driving the saturn :( |
| 2009-05-22 | Bill | 10 | 10 | 10 | 10 | Yes | Great info, fast and very professional. |
| 2009-05-22 | doreen | 10 | 10 | 10 | 10 | No | Well I called the mechanic about my problem and said I talked to the car expert and he agreed it could be something they did..he fixed it,,said it was a vacume hose. Thanks again |
| 2009-05-21 | Bill | 10 | 10 | 10 | 10 | Yes | A quick and thorough response. Wish everone worked so well and honestly, best internet experience I can recall. Bill |
| 2009-05-12 | Lisa | 10 | 10 | 10 | 10 | Yes | Thank you for your excellent advice. Unfortunately, my insurance company wants to total the car. I will never be able to do this work myself. (single mother/student with few resources). I tried to talk the insurance company into having this work done, but they said it won't be worth it. I disagree, but nothing I can do. I hate to lose this great car, but I will buy another Cadillac when I am working again. Thanks again for your help. Lisa Foster |
| 2009-05-10 | Ray | 10 | 10 | 10 | 10 | No | Thanks for the extra effort you put into it, you always go the extra mile to help,even if it seems trivial.Thanks,...Ray. |
| 2009-05-06 | Ray | 10 | 10 | 10 | 10 | Yes | Problem solved.it's as if the computer needed time to boot up.After splicing in resistor and reconnecting battery, no starter.But after sitting for a while,on next attempt,BINGO!I'm not sure what that delayed response was all about,but who cares.SHE RUNS!Your The Man.I thank you,my father thanks you,my mother thanks you,and my brother thanks you...Oh,my sister too,but she drives a Ford.once again,Respectfully&Thankfully,...Ray. |
| 2009-05-05 | Ray | 10 | 10 | 10 | 10 | Yes | My father and I are very impressed with your insight and knowledge.If I get stuck again,you better believe ill call you.Thank you for offering to let me speak to you in person.We've had a tough time,to say the least,until we found you.here is another top rating for you, Respectfully&Thankfully, Ray. |
| 2009-05-04 | Ed | 10 | 10 | 10 | 10 | Yes | Thanks, Rob. That's what I figured. These folks are known in this town as rip offs, but this is my first experience with them. They got there's from me this time, but never again. I appreciate your advice. |
Rob Painter
Expertise
Alarm system questions cannot be answered on this forum. These systems are not what I can answer. Without being physically at the vehicle and not knowing what kind of electrical service has been done on the vehicle, there is no possible way to give an accurate answer over the internet. My expertise is in Ignition/key based anti-theft systems. These issues include GM VATS (resistor chip in key blade) PASSLOCK (MRD)-ignition lock rotation based, no special ignition key and the PKIII Transponder (computer chip in key) systems. These systems are not alarm based and are integral with the starting of the engine. This is why I cannot diagnose alarm problems without physically looking at the vehicle: Alarm systems are a completely different annimal than ignition key/lock based anti-theft system. Many alarm questions come from vehicles 10 years old, and since older, many hands that had been involved over the years.I am an expert in all GM factory (ignition/key based)systems. Alarm system questions pose to many situations beyond my knowledge as to what has been done to the vehicle over the years. Some guy may have actually wired the stereo into the alarm system. Who knows? Over my past 30 years in vehicle wiring repair, I have seen unbelievable wiring disaters done by guys that consider themselves "mechanics." I have seen stereos and alarms intalled using surgical tape. I have seen modules burn up, un-fused circuits, wiring jambed between the doors and even lamp cord used for a starter kill. To answer alarm questions over the internet without examining the vehicle is like asking; What does it take to remove a dent?
Experience
Education/Credentials-ASE certified. 11 years with a GM dealer and 17 years with a repair facility dealing with only the repair of theft recovered vehicles.
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