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K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-01-08 | diana | 10 | 10 | 10 | 10 | Yes | Thank you again for your thorough and detailed reply to my question!! Noise problems are indeed sometimes difficult to diagnose but you did your best to point me in the right direction. thanks again |
| 2009-01-07 | Lester | 10 | 10 | 10 | 10 | Yes | Thank you very much for your quick response. I will definitely check the fuses first, if not them, then I will tackle the vss next. I really appreciate your assistance in this. |
| 2009-01-06 | oteng | 10 | 10 | 10 | 10 | No | |
| 2009-01-04 | Malcolm | 10 | 10 | 10 | 10 | No | Thank you for your prompt response. after talking to my mechanic he thinks it maybe worth trying to remove the fault codes from the engine computer first. The coolant level OK. Thanks again |
| 2009-01-04 | Kurt | 10 | 10 | 10 | 10 | Yes | thanks for great response time! |
| 2009-01-04 | derrick | 10 | 10 | 10 | 10 | No | thank you |
| 2009-01-02 | Ron | 10 | 10 | 10 | 10 | Yes | Fast response and gave me exactly the information I needed. Thank you. |
| 2008-02-12 | Demi Williams | 10 | 10 | 10 | 10 | Yes | your expert advice worked for me...thanks a lot |
| 2007-12-30 | George | 10 | 10 | 10 | 10 | No | Thank you Your info was very helpful |
| 2007-12-29 | Chris | 10 | 10 | 10 | 10 | No | thanks |
| 2007-12-27 | Derek Huskisson | 10 | 10 | 10 | 10 | No | |
| 2007-12-24 | Tom | 9 | 8 | 9 | 10 | Yes | Thank you Matthew. |
| 2007-12-24 | Jerry | 10 | 10 | 10 | 10 | Yes | I will try this and see what happens. Thanks for the info |
| 2007-12-24 | Chris | 10 | 10 | 10 | 10 | No | thank you |
| 2007-12-23 | Sarah | 10 | 10 | 10 | 10 | No | Thanks for getting back to me so quickly. I really appreciate it--a lot. Have a great holiday. |
| 2007-12-23 | Nikon | 10 | 10 | 9 | 10 | Yes | thank you. |
| 2007-12-22 | Kelvin Perez | 10 | 10 | 10 | 10 | Yes | Thanks your help it's very apreciated. Actually the Ignition switch was my one of the first things i suspected. I would have like that problem, eazy fix. Il have my buddy check for compresion at his shop. Thanks alot. really apreciate your time. keep up the good work. |
| 2007-12-22 | bill tirri | 10 | 10 | 10 | 10 | Yes | Thanks that is what I thought it would be. |
| 2007-12-21 | Steve | 10 | 10 | 10 | 10 | Yes | |
| 2007-12-21 | Jeff | 10 | 10 | 10 | 10 | Yes | Appreciate the comments - substantiates the diagnosis in the maintenance manual. I've already changed spark plugs, pcv and air filter. needed the timing belt anyway so I figured this might help. The egr valve seems to be the culprit and will plan to change that next. |
| 2007-12-20 | moon | 10 | 10 | 10 | 10 | No | |
| 2007-12-19 | minerva | 10 | 10 | 10 | 10 | Yes | thank you so much. I followed your advise, took it to the shop and it was the starter on the engine. Thanks again. Minerva |
| 2007-12-17 | Don Schweitzer | 10 | 10 | 10 | 10 | Yes | Thanks for the attempt. It is a strange problem. |
| 2007-12-17 | Ashnil | 10 | 8 | 8 | 10 | No | THANKS BUDDY.....WILL HAVE IT CHECKED BY A SENOIR MECHANIC..CHEERS |
| 2007-12-15 | Samson | 10 | 10 | 10 | 10 | Yes | THANK YOU!!! I cant say anything else, i have been trying Different things for the past 3 months. YES i think you should be volunteer of the month, you actually took time to answer a question. honestly, customer service people should take some lessons from you! cheers! |
All questions regarding general repairs.
15 years of dealer experience, former dealer lead technician, past 6 years I have operated Foreign Aide Honda Repair, independent repair shop on the southside of Atlanta
Education/Credentials
ASE certified

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