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Pontiac Repair/Todd Puccio
All Reviews from Users
Column Headings: K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-11-23 | Sharon | 10 | 10 | 10 | 10 | Yes | |
| 2009-11-22 | David | 10 | 10 | 10 | 10 | Yes | Thanks for the advice |
| 2009-11-21 | Bernard | 10 | 10 | 10 | 10 | No | |
| 2009-11-19 | Tarek | 10 | 10 | 10 | 10 | Yes | Professional and very helpful |
| 2009-11-19 | Mark Toscano | 10 | 10 | 10 | 10 | No | Very quick and appropriate response. Thank you! Great website. |
| 2009-11-19 | Eddy | 10 | 10 | 10 | 10 | No | He is awesome |
| 2009-11-19 | Syed | 10 | 10 | 10 | 10 | Yes | Todd was quick and very helpful with his response. I am especially impressed since the question was for a Toyota which is outside of his expertise. Thank you Todd! Regards, Syed Ahmed |
| 2009-11-18 | Marlon | 10 | 10 | 10 | 10 | Yes | Thanks again Tom.. I'll check which one. |
| 2009-11-18 | Marlon | 10 | 10 | 10 | 10 | Yes | Thanks again for the response Tom.. I really appreciate it. |
| 2009-11-17 | Marlon | 10 | 10 | 10 | 10 | Yes | Thanks for the answer. got the whole coilpack replaced too. its just rough idle and seems like missfires every so often at idle. |
| 2009-11-17 | Cheryl | 10 | 10 | 10 | 10 | Yes | Thanks very much Todd...I guess I'll have to start saving my pennies. :) |
| 2009-11-17 | Rob | 10 | 10 | 10 | 10 | Yes | |
| 2009-11-17 | tom | 10 | 10 | 10 | 10 | Yes | todd was extremely knowledgable of the issue i presented to him and his advice solved the problem with almost no cost to me (the actual cost of a 10 amp fuse)his reaponse time with advise was superb and i would recommend his expertise to others without hesitation. |
| 2009-11-15 | tom | 10 | 10 | 10 | 10 | No | |
| 2009-11-14 | pete | 10 | 10 | 10 | 10 | Yes | He was right on the money. The blower relay was having trouble making contact with the harness. I cleaned connection and it works fine now. THANK YOU !!!!!! |
| 2009-11-14 | Doug | 10 | 10 | 10 | 10 | Yes | Thank you I really appreciate how quickly you responded back. |
| 2009-11-13 | Bernard | 10 | 10 | 10 | 10 | Yes | quick responds |
| 2009-11-12 | Tom | 10 | 10 | 10 | 10 | No | Todd's response was VERY informative and helpful. I plan to continue to use his advice for future problems/repairs. I am recommending him to family and friends. |
| 2009-11-10 | Sharon | 10 | 10 | 10 | 10 | Yes | He is Great |
| 2009-11-10 | Kyle | 10 | 10 | 10 | 10 | Yes | Great suggestions, fast response, will try all of these tomorrow! |
| 2009-11-10 | Bernard | 10 | 10 | 10 | 10 | Yes | this was the fastest reply i have gotten |
| 2009-11-09 | Jerry | 10 | 10 | 10 | 10 | Yes | Todd, thank you for your kindness and good advice. I'll try to fix this problem a.s.a.p. God bless you, Jerry |
| 2009-11-06 | JEN | 10 | 10 | 10 | 10 | Yes | Thank you for the super speedy reply. I will check it today!! Would recommend you to others also. Thanks!! |
| 2009-11-04 | Ed | 9 | 10 | 10 | 10 | No | |
| 2009-11-04 | Annie | 10 | 10 | 10 | 10 | Yes | |
| 2009-11-03 | Tim | 10 | 10 | 10 | 10 | Yes | I do have a follow up question but, I guess there are only certain times they can be asked. I will try again tomorrow. Thanks, Todd! Tim |
| 2009-11-03 | Ms. SDM | 10 | 10 | 10 | 10 | No | Todd delivered a courteous, timely, professional response! He put my mind at ease by fully answering my question. I now know whom to ask when I need honest, expert advice about my car :) |
| 2009-11-03 | rich | 10 | 10 | 10 | 10 | Yes | thanks again todd,i replaced the car computer and it didnt fix the problem so ill get it scanned |
| 2009-11-03 | joe | 10 | 10 | 10 | 10 | Yes | Thank you for your quick responce. |
| 2009-11-02 | HARRY | 10 | 10 | 10 | 10 | Yes |
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Todd Puccio
Expertise
General auto repair,electical issues,driveability issues,anti-lock brakes,SIR systems,HVAC,engine performance,Gm spacific. I have worked at my current dealseship since the 1990 model year anything much older than that I have limited exposure to. I do not have very much transmission experience so those question you may want to ask of another expert. When you send me a question let me know the exact make/model/engine and year for the car or suv you have it makes it easier to answer the questions that way.
Experience
Experience in the area:I have been employed by the same Gm dealer for 18 years and and a ASE master technician. I work at a Pontiac and GMC truck store. Served a a lead technician when dealership was on a team system.
I just recently moved to a Buick,Hummer,Saab Store when my franschise was purchased by this dealership.
Organazations: ASE master techncian
Education/Credentials:High school diploma,2 year vocational school degree
2 year college degree. Associates degree in applied scineces (auto technology)Awards and Honors: GMC master techncian
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