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K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-11-23 | Mark | 10 | 10 | 10 | 10 | Yes | Very helpful! Thank you Ted. Mark |
| 2009-11-23 | Suzanne | 10 | 10 | 10 | 10 | No | Thank you!! |
| 2009-11-18 | Todd | 10 | 10 | 10 | 10 | No | |
| 2009-11-13 | Stephen | 10 | 10 | 10 | 10 | Yes | |
| 2009-11-12 | Greg | 10 | 10 | 10 | 10 | No | Thank you |
| 2009-11-10 | Kathryn | 10 | 10 | 10 | 10 | Yes | |
| 2009-11-09 | Vic | 10 | 10 | 10 | 10 | Yes | |
| 2009-11-01 | stan | 10 | 10 | 10 | 10 | No | Thanks you so much Ted for all of your help. You are #1 Stan |
| 2009-10-30 | ajax | 10 | 10 | 10 | 10 | Yes | Thanks much for the reply. I shall try your suggestions and get back. |
| 2009-10-29 | Peter | 8 | 10 | 10 | 10 | No | |
| 2009-10-27 | Mandeep Singh | 10 | 10 | 10 | 10 | No | |
| 2009-10-25 | Stanley | 10 | 10 | 10 | 10 | Yes | Thanks...that's what I was thinking too or..maybe the caliper pins. Check to make sure that the caliper pins are not binding up, this uses a floating caliper design that causes the caliper to move on pins as the breaks wear down, if the pins are rusted and sticking it will cause a loss of brake pedal, remove the 17mm bolts at the back of the caliper and pull them out and clean and lubricate these. |
| 2009-10-25 | mark | 10 | 10 | 10 | 10 | No | |
| 2009-10-24 | Bennj | 10 | 10 | 10 | 10 | Yes | |
| 2009-10-23 | Eric Witkowski | 10 | 10 | 10 | 10 | Yes | Knew exactly what was wrong and explained in detail how to fix it. |
| 2009-10-22 | John | 10 | 10 | 10 | 10 | Yes | |
| 2009-10-20 | Luke Simmons | 10 | 10 | 10 | 10 | Yes | I thought it maybe thank you. |
| 2009-10-20 | Pete | 10 | 10 | 10 | 10 | Yes | Those are some Strong Statements my friend... tellen it like it is, thank you. |
| 2009-10-19 | Raffy Villar | 10 | 10 | 10 | 10 | Yes | Timelines and clarity of the response is excellent. |
| 2009-10-19 | Nathan | 10 | 10 | 10 | 10 | Yes | |
| 2009-10-17 | Pete | 10 | 10 | 10 | 10 | No | thank you very much for such a quick response..I will check on that tomorrow...thanks again....PETE |
| 2009-10-15 | Paul | 10 | 10 | 10 | 10 | Yes | Terrific and prompt answer. Information received was 100% correct. |
| 2009-10-14 | jeff | 10 | 10 | 10 | 10 | Yes | |
| 2009-10-14 | craig | 10 | 10 | 10 | 10 | Yes | Thanks Ted ,I thought I was doing it right but they wont break loose I will put more penetrating fluid on the stud side of the washer and let them soak alittle before trying again. Thanks again. This is a great website! |
| 2009-10-12 | Ed | 10 | 10 | 10 | 10 | Yes | |
| 2009-10-12 | Sneha | 10 | 10 | 10 | 10 | Yes | Thank you for taking the time to answer my Qn. |
| 2009-10-12 | Ed | 10 | 10 | 10 | 10 | Yes | |
| 2009-10-09 | Sam | 10 | 10 | 10 | 10 | No | Thank you for th e info about the master control switch to help with the window, but I forgot to tell you that the door does not lock or open using the driver side control, nor do the doors open using the electronic opener. Is the window and and door lock part of the same problem? Where both can be fixed bt the master control switch. Thanks again. What a great service this is!!! Raj |
| 2009-10-07 | Jay | 10 | 10 | 9 | 10 | Yes | Second time in 5 years I've asked this individual. Both times good advice. |
| 2009-10-07 | Ken | 10 | 10 | 10 | 10 | Yes | I guess I was hoping for magic. But was not led astray. I was given honest, factual answer which was good, it always is. |
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I have more than 26 years experience as toyota technician, I will be able to answer most questions related to the toyota product line up to the present year models, I specialize in difficult to diagnose problems but when posting a question please keep in mind that some situations require the used of special test equipment and diagnostic procedures especially as the newer models become more technologically advanced, so without actually having the car on hand I may only be able to try to steer you in the right direction and in some cases may have to refer you to the toyota dealer but at least you will know what you may be dealing with. Please don't hesitate to ask any questions, I will have an answer for you in most cases. When posting a question keep in mind that I reside in the US, although I get questions from all over the world I may not have an answer for models that are not sold in the US, I will do a reasonable search to try to match your model to the US model,please refrain from asking about diesel powered vehicles, I have no information for them. In most cases I will not answer questions about major modifications of OEM components, engine swapping or aftermarket products,please post a question not a statement, please provide enough basic information such as year, model, what engine and if anything has already been done to fix the problem, the more information I get the more I can help without having to ask you more questions.
Toyota technician since 1979,expert in electrical systems,OBD systems,engine repair, driveability problems,EFI systems,ASE certified,Toyota master technician.
Certified Hybrid Vehicle technician.
Education/Credentials
Toyota master technician, ASE certified in eight catagories, Hybrid vehicle certified.

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