You are here:
- Home
- Business
- Corporate Law
- Collections Law
- Ray A Miller
Collections Law/Ray A Miller
All Reviews from Users
Column Headings: K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness
N = Nominated for Expert of the Month
| Date | User | K | C | T | P | N | Comments |
|---|---|---|---|---|---|---|---|
| 2009-03-11 | Heidi | 10 | 10 | 10 | 10 | No | It is helpful to be able to receive advice from a knowledgable person. |
| 2009-03-09 | Bill | 10 | 10 | 10 | 10 | Yes | Very concise and actionable answer. This helps very much. Fast response. Thank you! |
| 2009-03-05 | Diane LaTorrey | 10 | 10 | 10 | 10 | Yes | Thank you so much, You have put my husband and my mind at ease. I was pleasantly surprised to get such a clear and quick response. |
| 2009-03-04 | Darren | 10 | 10 | 10 | 10 | Yes | Thanks for your advice............... |
| 2009-03-03 | Mike | 10 | 10 | 10 | 10 | No | Thank you for taking time to answer my question. |
| 2009-03-03 | Chris | 10 | 10 | 10 | 10 | No | Thanks you for your help, I will send the letter and divorce decree |
| 2009-02-11 | Melissa | 10 | 10 | 10 | 10 | Yes | Thank You for your advice, I greatly appreciate it. Taking time to answer my question. You were very helpful and eased my mind. |
| 2009-02-08 | Earl Bowden | 10 | 10 | 10 | 10 | No | Thanks for your help! |
| 2009-02-07 | Anne | 10 | 10 | 10 | 10 | Yes | Thank you so much for you prompt and easy to understand reply. Now I can stop worrying about these nuisance letters. Blessings to you, Anne Barone |
| 2009-02-06 | valarie | 10 | 10 | 10 | 10 | Yes | Thanks a bunch...very helpful indeed. |
| 2009-02-06 | Rachael | 10 | 10 | 10 | 10 | Yes | |
| 2009-02-05 | cynthia | 10 | 10 | 10 | 6 | Yes | thanks |
| 2009-02-04 | Ron | 10 | 10 | 10 | 10 | Yes | Thank-you for the response I will follow your advice Sincerely,Ron |
| 2009-02-02 | M | 10 | 10 | 10 | 10 | No | Thank you |
| 2009-01-31 | Nicholas | 10 | 10 | 10 | 10 | Yes | Thank you for the answer. |
| 2009-01-29 | Lawrence | 10 | 10 | 10 | 10 | Yes | Ray was prompt and knowledgeable on the subject. His confirmation of my gut feeling of what the law should be was reasuring and he followed up his reply with specific law references. Thanks, Ray |
| 2009-01-28 | larry | 10 | 10 | 10 | 10 | Yes | quick response! very helpful! |
| 2009-01-28 | rebecca | 10 | 10 | 10 | 10 | No | very fast! |
| 2009-01-28 | Peggy Wagoner | 10 | 10 | 10 | 10 | Yes | |
| 2009-01-27 | Kim | 10 | 10 | 10 | 10 | Yes | |
| 2009-01-27 | Peggy Wagoner | 10 | 10 | 10 | 10 | Yes | |
| 2009-01-26 | Jennifer | 10 | 10 | 10 | 10 | Yes | Best of luck with your endeavors! |
| 2009-01-24 | Kim | 10 | 10 | 10 | 10 | Yes | Thanks Ray! I will follow this through as you suggested. |
| 2009-01-24 | donna | 10 | 10 | 10 | 10 | Yes | |
| 2009-01-20 | Elyse | 10 | 10 | 10 | 10 | No | exactly the advice I was looking for. the police also told me to report them to the BBB. thank you, I will follow up when all is said and done. |
| 2009-01-18 | donald Stitzenberg | 10 | 10 | 10 | 10 | No | The prompt resonse was very helpful. My questions were answered directly. I would certainly use the service again |
| 2009-01-15 | Barbara | 10 | 10 | 10 | 10 | Yes | Thank You that certainly set my mind at ease! Your service to community of mankind is gratefully appreciated. |
| 2009-01-15 | Barbara | 10 | 10 | 10 | 10 | Yes | |
| 2009-01-11 | JoAnn | 10 | 10 | 10 | 10 | Yes | Thank you for your information. We called them and they are willing to take $200 a month for 6 months then 50% of the balance as a lump sum. Thanks in advance |
| 2009-01-10 | Lisa | 10 | 8 | 10 | 10 | No | Just a little unclear on some of the responses, but will ask a follow up question to get clarification |
Page: 1 | 2 | 3 | 4 | 5 | Next
Answers by Expert:
Ray A Miller
Expertise
I am qualified to answer questions on the following subjects: FDCPA, FCRA and HIPAA as well as medical and general collections and collection agency related issues. I currently train these subjects at a nationwide collection agency and customer service call center and audit around 150 representatives for compliance to the laws. I have been in the Collections Industry for over 30 years. I feel that everyone deserves to be treated fairly and with compassion and that is the way I train our collectors. Even though I work for a Collection Agency, I get great satisfaction in helping those who have been mistreated or in need of help with these confusing issues.
Experience
I am the Compliance Administrator with a nationwide collection agency and customer service call center-I have trained hundreds of collectors on the above referenced topics. I currently train, audit and, give feedback to 150 associates and their Managers. I have been in the medical collections industry for over twenty years and research these topics on a daily basis.
Organizations
ACA International
Education/Credentials
Some college
ACA Certified Collection Specialist
©2009 About.com, a part of The New York Times Company. All rights reserved.