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- I will NOT troubleshoot problems!

If you ask me a specific question, I'll try to give you a specific answer. If you ask me something vague, like "how do I set up a printer?" then all I'm going to do is point you in the direction of a good tutorial.

I am here to answer questions about HOW TO USE Windows - NOT to fix your PC. If your sound isn't working, or your CDR drive won't burn discs, or you think you have a virus, there's not much I can do. Problems like these could be caused by any number of things, and it would take me a very long time to list all of the possibilities or troubleshoot your issues remotely.

I volunteer my time here at AllExperts to answer specific questions ABOUT Windows and how it works, not to troubleshoot PC and software problems. If you'd like to discuss further technical support options, visit:

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I get a LOT of questions asked of me, and I want to be able to help everyone, but I can't spend half an hour answering each question. So please, keep your questions brief, and expect a short BUT SWEET answer! :)
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Volunteer

Richard Rost

Expertise

I am happy to answer any questions about how to USE Microsoft Windows XP. Also, please be sure to check the Windows Tips & Tricks and Windows XP Tutorials sections of my web site.

Experience

I have been using Windows XP since it first came out. I have been teaching Windows (all versions) in the classroom since 1994, and online through computer tutorials since 2002.

Organizations
I have been volunteering on AllExperts in the categories of Microsoft Access, Visual Basic, and Weight Loss for many months now.

Publications
I have created a line of computer tutorials online at www.WindowsLearningZone.com and www.599CD.com/Windows.

Education/Credentials
Personally, I am self taught. I've learned everything I know from books and trial & error. If I don't know the answer, I know how to find it.

Past/Present Clients
I have over 20,000 happy clients worldwide.

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