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Volunteer

Roberto Gomes

Expertise

General expertise and knowledge of airport procedures related to air travel. Questions concerning baggage and cargo, pets, minors, persons with disabilities, catering, security, weight and balance, airline alliances - codeshare flights and immigration requirements. Top expert on this category with more than 700 questions answered so far. Please do not send questions regarding best fares and airport parking.

Experience

Thirty years of experience in the airline industry implementing alliances, codeshare programs, operational procedures and related training for airport'staff.

Education/Credentials
BA in Marketing and Customer Services.

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